by admin | Sep 2, 2026 | Industry, News, Opinion, Resources, SUP, Surf, Surf Expo, Trade Shows
Katin is one of the many brands returning to Surf Expo this month. File photo courtesy of Surf Expo. From a new creator program built with Popfly to Lightspeed’s title sponsorship of the Industry Party and fashion shows, plus new education programming from...
by admin | Aug 29, 2026 | Brick & Mortar, Customer Experience, Opinion, Resources, Sales Training
Theft is the reason usually given. Labor is the reason that keeps surfacing underneath it. And in the most-watched case of 2026, no reason was given at all. Four companies have closed their fitting rooms in the last three years. Their stated reasons do not match, and...
by admin | Aug 26, 2026 | Resources, Retail Strategy, Shipping
When you think about how to optimize your shipping operations, the freight you receive from vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right resources...
by admin | Aug 22, 2026 | Brick & Mortar, E-Commerce, News, Retail Crime
The NRF attributes a slowdown in shoplifting to retailers’ investments in “technologies, training and measures to harden stores.” Some have resorted to locking up merchandise. Kaarin Moore/Retail Dive Phone and gift card scams, plus supply chain vulnerabilities like...
by admin | Aug 17, 2026 | Brick & Mortar, Customer Experience, Customer Service, HR, Opinion, Resources, Retail Strategy, Sales Training
Why is turnover so high in your stores? Why are your managers exhausted by closing time? And how do you get the same selling behavior in location 1 and location 200? Your team is your customer experience. In a punishing labor market, the retailers who win are the ones...
