Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Will Customers Shop Somewhere Else If Retailers Charge For Returns?” by George Anderson plus 40 Retail Experts Weigh In via Retail Dive

by admin | May 31, 2023 | Apparel /Fashion, Customer Loyalty, Customer Service, Debate, E-Commerce, Retail Strategy, Returns

New research suggests that retailers should think twice before charging customers for returning online purchases. Eighty-seven percent of shoppers in a survey of 9,286 adults in the U.S. by PowerReviews said they “would be at least a little likely to stop...

“The 11 Most Frequent Forms of Retail Employee Fraud in 2023” by Arick Wierson via The Robin Report

by admin | May 22, 2023 | Apparel /Fashion, HR, Industry, News, Retail Crime, Retail Strategy, Retail Technologies

Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. In 2022, losses stemming from internet shopping scams and duplicity approached $400 million, according to statistics from the Better Business...

“VF Corp. shakes up top leadership at Dickies, Altra and Smartwool” by Natalie Schwartz via Fashion Dive

by admin | Apr 12, 2023 | Apparel /Fashion, Industry, News, Outdoor, Retail Economy, Shoe Market, Skateboard

VF Corp., which owns the Vans and North Face brands, is attempting to regain footing after its former CEO abruptly resigned. Daphne Howland/Fashion Dive Dive Brief:  VF Corp. tapped Todd Dalhausser as the global brand president of Dickies and made other changes...