Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.


“If You’re Always Running a Sale, You’re Always Losing Margin” by Bob Phibbs via The Retail Doctor Blog

“If You’re Always Running a Sale, You’re Always Losing Margin” by Bob Phibbs via The Retail Doctor Blog

by | Jul 15, 2025 | Brick & Mortar, Clearance Sales / Discounting, Consumer Behavior, Customer Experience, Event Planning, Resources, Retail Strategy

From independent boutiques to national chains, many retailers lean heavily on coupons, sales, and markdowns to drive traffic. On the surface, discounting seems like an easy win to boost sales. In fact, almost all American shoppers (a whopping 94%) redeem at least one...
“Retail Supply Chains Are Broken – Here’s How Unified Platforms Fix Them” by Bob Phibbs via The Retail Doctor Blog

“Retail Supply Chains Are Broken – Here’s How Unified Platforms Fix Them” by Bob Phibbs via The Retail Doctor Blog

by | Jul 8, 2025 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Opinion, Resources, Retail Strategy, Retail Technologies, Sales Training

If you’ve spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that weren’t designed to share data, and a patchwork of bolt-on software that leaves you with more questions than answers.I had a conversation...
“Solving the Supply Chain Puzzle: How Inicio Apparel Delivers High-Quality Blanks Without the Hassle” by Alyzah Mohammed

“Solving the Supply Chain Puzzle: How Inicio Apparel Delivers High-Quality Blanks Without the Hassle” by Alyzah Mohammed

by | Jun 30, 2025 | Apparel /Fashion, Brick & Mortar, News, Opinion, Outdoor, Private Label, Resources, Surf

Why retailers are turning to this solution as a smarter, more sustainable alternative to traditional sourcing models. In today’s retail climate, finding high-quality blank apparel that’s both reliable and affordable shouldn’t feel like a gamble. But for many...
“Can You Read a Customer in 30 Seconds? – take the quiz” by Bob Phibbs via The Retail Doctor blog

“Can You Read a Customer in 30 Seconds? – take the quiz” by Bob Phibbs via The Retail Doctor blog

by | Jun 23, 2025 | Brick & Mortar, Consumer Behavior, Customer Experience, Customer Loyalty, HR, Opinion, Resources, Sales Training

Take our Retail Personality Styles Quiz to discover how you show up—and how to flex your style to sell more. Why This Quiz Matters Some associates connect instantly. Others lose the sale before “hello.”The difference? Knowing how to read personalities—and...
“How to Level the Technology Playing Field for Brick-and-Mortar Retail” by Kal Amin via Total Retail

“How to Level the Technology Playing Field for Brick-and-Mortar Retail” by Kal Amin via Total Retail

by | Jun 21, 2025 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Resources, Retail Strategy, Retail Technologies, Reviews

Credit: Getty Images by MoMo Productions Competing in the tech-saturated business landscape is easier than you might think Industries are rapidly adopting artificial intelligence. Today, 83 percent of companies are prioritizing AI in their business plans,...