Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Unlocking AI Tools for Independent Retailers” (including on-demand link to view) by Tiffany Montgomery via SES Outdoor

by admin | Apr 8, 2026 | Artificial Intelligence / CHAT GPT, Brick & Mortar, Industry, News, Resources

Shop Eat Surf Outdoor has assembled a panel of independent retailers who will share their personal journeys, their learning curves, and the specific ways they are integrating AI to make their businesses more efficient Register now for Unlocking AI Tools for...

“Retail’s AI Wake-Up Call: How Retailers Can Reclaim the Customer Journey” by Adam Brotman via Total Retail

by admin | Mar 9, 2026 | Artificial Intelligence / CHAT GPT, News, Resources, Retail Technologies

Credit: Getty Images by WANAN YOSSINGKUM For decades, retailers have invested heavily in owning the customer relationship. Loyalty programs, first-party data, and personalization engines were all designed to ensure brands, not intermediaries, understand their...

“Intelligent Retail: Mastering Agentic AI” by Sarah Holbrook via The Robin Report

by admin | Jan 28, 2026 | Artificial Intelligence / CHAT GPT, Data Driven Performance, News, Opinion, Predictions, Resources

Agentic AI is an amorphous catchall that is tricky to define but managed to eclipse any other discourse at the recent 2026 NRF Big Show. Brands including LVMH, Home Depot, Warby Parker, Target, and others discussed their understanding of an Agentic AI future. They...

“Retailers carefully balance human intelligence with AI adoption” by Dani James via Retail Dive

by admin | Jan 18, 2026 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Outdoor, Predictions, Retail Technologies, Staffing, Trade Shows

Sundar Pichai, CEO, Google and Alphabet, and John Furner, incoming Walmart CEO, speak at NRF 2026: Retail’s Big Show in New York City on Sunday. Courtesy of NRF Big Show 2026 – Jason Dixson Photography Executives at NRF’s Big Show were quick to say AI can...

“How to Level the Technology Playing Field for Brick-and-Mortar Retail” by Kal Amin via Total Retail

by admin | Jul 30, 2025 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Resources, Retail Strategy, Retail Technologies, Reviews

Credit: Getty Images by MoMo Productions Competing in the tech-saturated business landscape is easier than you might think Industries are rapidly adopting artificial intelligence. Today, 83 percent of companies are prioritizing AI in their business plans,...

“Retail Supply Chains Are Broken – Here’s How Unified Platforms Fix Them” by Bob Phibbs via The Retail Doctor Blog

by admin | Jul 9, 2025 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Opinion, Resources, Retail Strategy, Retail Technologies, Sales Training

If you’ve spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that weren’t designed to share data, and a patchwork of bolt-on software that leaves you with more questions than answers.I had a conversation...