by admin | Nov 27, 2024 | HR, Sales Training, Staffing
Today, we’re discussing a topic close to my heart and crucial for your bottom line: employee sales training, especially for high-revenue stores. Now, I know what some of you are thinking. “Bob, my store is pulling in over a million in gross revenue....
by admin | Nov 17, 2024 | Apparel /Fashion, HR, Industry, News, Retail Crime, Retail Strategy, Retail Technologies
Let’s be honest – when it comes to retail fraud, the online world grabs all the attention – and probably justifiably so. Last year, losses stemming from internet shopping scams and duplicity approached $400 million, according to statistics from the Better Business...
by Doug Works | Oct 24, 2024 | Brick & Mortar, Customer Experience, Customer Service, HR, Resources, Sales Training, Staffing
The Importance of Employee Engagement According to Axonify’s 2024 seasonal hiring survey, almost 60 percent of retail managers state that the quality of applicants this year regarding skill set, professionalism, and job-related experience is much lower than...
by admin | Sep 26, 2024 | Brick & Mortar, Customer Experience, Customer Service, HR, News, Resources, Retail Strategy
The first few seconds of a customer’s visit to a retail store are critical to setting the tone for their entire shopping experience. Too often, store associates miss this opportunity to create a lasting impression because they’re distracted or unsure how to engage....
by admin | Sep 1, 2024 | HR, Resources, Retail Strategy, Sales Training, Staffing
High turnover rates and staffing challenges have long characterized the retail industry. In 2023, the Bureau of Labor Statistics (BLS) found the average rate of retail employee turnover to be around 60 percent in the U.S. — far exceeding the national average by a...
by admin | Aug 12, 2024 | Brick & Mortar, HR, Resources, Retail Strategy, Sales Training
How to motivate retail employees … It’s a subject retailers routinely ask about. My answer is always the same: You don’t. That might sound strange to hear from a motivational speaker, so let me explain. You can try to motivate a retail employee with...