by admin | May 26, 2025 | HR, News, Opinion, Retail Economy, Retail Strategy, Tariffs
Credit: Getty Images by Flamingo Images In retail, speed is no longer optional. Customer expectations shift fast, and technology evolves even faster. Strategic priorities can flip overnight in response to market volatility, operational challenges, or competitive...
by admin | May 24, 2025 | Brick & Mortar, Commercial Real Estate, E-Commerce, News, Opinion, Predictions, Retail Economy
In the last 15 years, the value of in-store sales fell just once, amid 2020’s pandemic lockdowns, according to a report from Colliers Monday. Daphne Howland/Retail Dive Brick-and-mortar stores drive the vast majority of core retail sales, and that won’t change any...
by admin | May 22, 2025 | Brick & Mortar, Customer Experience, Customer Service, Opinion, Retail Strategy
You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging to customer experience. I first noticed it in Manhattan during...
by admin | May 20, 2025 | Brick & Mortar, Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs
Credit: Getty Images by MoMo Productions Retail is experiencing a spending surge as consumers shop ahead of the looming tariff enactment dates. While this provides a welcome sales boost, retailers need to prepare for potential spending slowdowns that will occur should...
by admin | May 18, 2025 | Resources, Retail Strategy, Shipping
When you think about how to optimize your shipping operations, the freight you receive from vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right resources...