Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“US Father’s Day gift spending forecast to reach all-time high” by Mohamed Dabo via Retail Insight

by admin | May 30, 2025 | Brick & Mortar, E-Commerce, Event Planning, Holiday, News, Retail Economy, Retail Strategy

The survey shows growing demand for personalised, experience-based gifts, with higher spending and online shopping leading. / Credit: Prostock-studio via Shutterstock Americans are set to spend a record $24bn on Father’s Day in 2025, according to new data from the...

“How Retailers Can Pivot at the Speed of Employee, Customer, and Market Needs” by Hunter Kafcsak via Total Retail

by admin | May 26, 2025 | HR, News, Opinion, Retail Economy, Retail Strategy, Tariffs

Credit: Getty Images by Flamingo Images In retail, speed is no longer optional. Customer expectations shift fast, and technology evolves even faster. Strategic priorities can flip overnight in response to market volatility, operational challenges, or competitive...

“”Welcome In” Isn’t a Greeting: It’s a Sales Killer” by Bob Phibbs via The Retail Doctor Blog

by admin | May 22, 2025 | Brick & Mortar, Customer Experience, Customer Service, Opinion, Retail Strategy

You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging to customer experience. I first noticed it in Manhattan during...

“Smart Tariff Navigation: 5 Customer-Focused Tips for Retailers” by Joy Taylor via Total Retail

by admin | May 20, 2025 | Brick & Mortar, Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs

Credit: Getty Images by MoMo Productions Retail is experiencing a spending surge as consumers shop ahead of the looming tariff enactment dates. While this provides a welcome sales boost, retailers need to prepare for potential spending slowdowns that will occur should...

“U.S. China Tariffs: All Fluctuated Up” by Warren Shoulberg via The Robin Report

by admin | May 16, 2025 | Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs

The latest news that China and the U.S. have agreed to a 90-day ceasefire — albeit with tariff rates still substantially higher than before all of this started — has thrown the retail industry into yet another stage of panic as they scramble to see if they...