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“Uncertainty around UPS is ‘kryptonite’ to supply chains, RILA warns” by Daphne Howland via Retail Dive plus link to enroll in BRA FedEx PartnerShip Discount Shipping Program

“Uncertainty around UPS is ‘kryptonite’ to supply chains, RILA warns” by Daphne Howland via Retail Dive plus link to enroll in BRA FedEx PartnerShip Discount Shipping Program

by | Jul 20, 2023 | Holiday, News, Resources, Returns, Shipping

Teamsters General President Sean O’Brien speaks during national contract negotiations with UPS. The Retail Industry Leaders Association urged the two sides to strike a deal in order to avoid risk to supply chains and the economy. Permission granted by...
“Retailers’ Attempts To Dissuade Returns May Impact Brand Loyalty” by Alicia Thorpe via Retail Wire

“Retailers’ Attempts To Dissuade Returns May Impact Brand Loyalty” by Alicia Thorpe via Retail Wire

by | Jul 18, 2023 | Consumer Behavior, Customer Experience, Customer Loyalty, Customer Service, Debate, News, Omnichannel, Returns

The tension between retailers and shoppers is growing, and it’s because of returns. Shippo, a leading shipping platform for growing e-commerce businesses, has come out with a 2023 Benchmarks Report that “takes a comprehensive look at how mid-market...