Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Oct 18, 2023 | Brick & Mortar, HR, Industry, News, Outdoor, Retail Economy
A brick REI storefront. The outdoor retailer said its operating model is more than a decade old and no longer supports its employees. Daphne Howland/Retail Dive Dive Brief: REI is laying off about 275 people in “lead” roles in stores as it shifts its store...
by admin | Oct 16, 2023 | Brick & Mortar, E-Commerce, Resources, Retail Strategy, Shipping
Credit: Getty Images by asbe All of us are familiar with the phrase, “Nothing in life is free,” (including lunch), but this sentiment truly resonates when examining the intricacies of free shipping in e-commerce. What if we changed the script on free...
by admin | Oct 12, 2023 | Brick & Mortar, News, Trade Shows
Surf Expo, the premier watersports and coastal lifestyle tradeshow wrapped up its summer show at the Orange County Convention Center in Orlando. With more than 730 exhibiting brands participating, the event served as the industry launchpad for retailers to discover...
by admin | Oct 10, 2023 | Brick & Mortar, E-Commerce, Internet, News, Resources, Retail Technologies
There is an intrusive buzz that is impossible to ignore, it’s an incessant drone that has captured every executive’s attention: the paradigm-shifting nature of artificial intelligence. For retail leaders, the question is not whether we should engage but how. It’s time...
by admin | Oct 8, 2023 | Community, News, Rest In Peace, Surf
“Big Surf, the first American wavepool used for surfing was built in Tempe, Arizona, funded by hair-coloring giant Clairol, opened in 1969 and cost $2 million. The pool measured 300′ by 400′, and was set in a 20-acre Polynesian-themed complex located in...
by admin | Oct 3, 2023 | Industry, Insurance, News, Outdoor, Public Health, Reviews
OneWheel. Emily Li About 300,000 Onewheel electric skateboards have been recalled. Future Motion received four reports of deaths involving the Onewheel from 2019 to 2021. The recall includes models that lack a haptic buzz alert to warn riders when something is...
by admin | Oct 1, 2023 | Brick & Mortar, Customer Service, HR, Resources, Sales Training
How do you become a good retail sales associate and move visitors from shoppers to customers? In the Broadway musical Hamilton, the character Aaron Burr offers this advice to the fast-talking Alexander Hamilton, “Talk less, smile more.” We’ve all had that friend...
by admin | Sep 27, 2023 | Brick & Mortar, Customer Service, HR, News, Retail Crime, Retail Economy, Retail Strategy, Sales Training
According to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the overall U.S. quit rate. “Low...
by admin | Sep 26, 2023 | Brick & Mortar, Customer Experience, News, Outdoor, Retail Economy
A Public Lands storefront. Dick’s Sporting Goods operates seven Public Lands stores, and acquired Moosejaw from former owner Walmart in February. Courtesy of Dick’s Sporting Goods Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s...
by admin | Sep 24, 2023 | Brick & Mortar, Clearance Sales / Discounting, E-Commerce, Holiday, Inventory Management, News, Retail Strategy, Shipping
Ivy Liu E-commerce shopping has grown significantly in the last few years — and retail companies naturally invested heavily in digital marketing and online fulfillment. But with shipping costs consistently going up, retailers are nudging more people to do their...
