Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“2024 Retail Trends: How the Latest Technologies Continue to Shape the Industry” by Pierre Kremer

by admin | Feb 17, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, Customer Experience, Customer Loyalty, E-Commerce, m-commerce, News, Retail Technologies

Credit: Getty Images by FangXiaNuo Our rapidly digitalizing and globalizing world hasn’t been kind to the retail industry these past few years, especially for brick-and-mortar stores. As a result, many retailers have begun to wrestle with questions concerning...

“Relationships vs. Transactions and the Future of Email” by Jon Stamell via Total Retail

by admin | Feb 5, 2024 | Artificial Intelligence / CHAT GPT, Community, Customer Loyalty, Customer Service, E-Commerce, Opinion, Retail Strategy, Retail Technologies

Credit: Jon Stamell Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send...

“2024 Predictions: 5 Trends That Will Shape the In-Store Shopping Experience” by David Barker via Total Retail

by admin | Jan 19, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, Customer Experience, E-Commerce, m-commerce, News, Resources, Retail Strategy, Retail Technologies

Credit: Getty Images by Busakorn Pongparnit From emerging technologies to AI-enabled retail associates, Honeywell shares thoughts on evolving retail experiences in the year ahead Retail is changing significantly as new technologies pave the way for future shopping...

“3 Ways AI Can Benefit Retailers in 2024” by Yan Zhang via Total Retail

by admin | Jan 3, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, HR, News, Retail Strategy, Retail Technologies

Credit: Getty Images by Marko Geber The National Retail Federation forecasted 2023 holiday sales to grow between 3 percent and 4 percent. And while sales growth has slowed due to the pandemic, economic uncertainty, and other factors, retailers must still compete...

“Why Shopify’s 2023 AI Releases Could Change the SMB E-Commerce Game” by David Lachowicz via Total Retail

by admin | Dec 22, 2023 | Artificial Intelligence / CHAT GPT, E-Commerce, News, Retail Strategy, Retail Technologies

Credit: Getty Images by Marko Geber Rare is the e-commerce small to midsize business (SMB) that has the time, resources and expertise to build its own website. It’s basically Amazon.com, Shopify, a Shopify competitor, or bust. Thanks to a bunch of artificial...

“Why Retailers Need AI to Reach the Customer and Outshine the Competition This Holiday Season and Beyond” by Cynthia Sener via Total Retail Report

by admin | Dec 4, 2023 | Artificial Intelligence / CHAT GPT, E-Commerce, News, Retail Strategy, Retail Technologies

Credit: iStock.com by Userba011d64_201 This year,  the U.S. experienced a 14 percent decrease in customer loyalty, falling from 79 percent to 68 percent. With inflation still impacting today’s consumer, businesses must become agile and shift how they reach...