Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.


“Gen Alpha loves brick-and-mortar retail. Here’s what they want when they shop.” by Erin Cabrey via Retail Brew

“Gen Alpha loves brick-and-mortar retail. Here’s what they want when they shop.” by Erin Cabrey via Retail Brew

by | May 8, 2026 | Brick & Mortar, Customer Experience, Generations, News, Opinion, Predictions, Retail Strategy

Fly View Productions/Getty Images The generation craves in-person retail experiences much like Gen Z, but their experience growing up in virtual worlds have created unique expectations for in-store shopping. Just when it felt like we finally had a firm grip on what...
“Retailers could close more than 40K stores in the next 5 years” by Daphne Howland via Retail Dive

“Retailers could close more than 40K stores in the next 5 years” by Daphne Howland via Retail Dive

by | Apr 27, 2026 | Brick & Mortar, Clearance Sales / Discounting, Commercial Real Estate, Customer Experience, Customer Loyalty, Customer Service, E-Commerce, News

An Eddie Bauer store in March 2026 that is slated to shutter this year. Closures over the next five years could weigh on already struggling malls. Daphne Howland/Retail Dive Tariffs and immigration policies are weighing on the industry and could drive even more...