Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Retail in 2023: Back to Basics” by Chelsea Zhang and Rick Zullo via Total Retail

by admin | Feb 2, 2023 | Brick & Mortar, E-Commerce, Industry, Omnichannel, Predictions, Retail Economy, Returns

Credit: Warby Parker Over the last several years we’ve seen a tremendous boon in direct-to-consumer (DTC) and e-commerce strategies for retail. Venture capital flooded into the category leaving incumbent retailers feeling pressured. 2022 started to see a reversal of...

“Is it time for retailers to radically rethink their business models?” by Patricia Vekich Waldron via Retail Wire

by admin | Jan 28, 2023 | Brick & Mortar, Customer Loyalty, Customer Service, HR, Predictions, Resources, Retail Strategy, Retail Technologies

The business models of many retail businesses have been unsustainable for years and all it took was the pandemic to make that undeniably clear. Pandemic and post-pandemic complications have caused many businesses to experience “inefficiencies, stress and fatigue,”...

“How Hybrid Models Have Impacted Retail Shopping” by Anat Shakedd via Total Retail

by admin | Jan 26, 2023 | Brick & Mortar, Data Driven Performance, E-Commerce, Omnichannel, Retail Strategy, Retail Technologies

Credit: Getty Images by ipopba Consumer behavior and shopping experiences have arguably changed more in recent years than ever before. Throughout the pandemic, shoppers became more accustomed to online ordering and the inevitable ease that comes with shopping from the...

“The 12 Worst Excuses for Not Training Retail Employees” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 23, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer service, increasing sales, and reducing turnover. Unfortunately, many retailers are still reluctant to invest the time and resources needed to...

“How pandemic trends will continue to inform consumer behavior in 2023” by Sara Karlovich via Marketing Dive

by admin | Jan 19, 2023 | Brick & Mortar, Corona Virus, Industry, News, Predictions, Retail Economy

Brandon Bell via Getty Images During a press briefing during NRF’s Big Show, experts indicated that earlier cash reserves are dwindling, while consumer savviness remains on the rise. NEW YORK — Consumer behavior will remain difficult to map out in 2023, but the...

“7 Essential Retail Manager Skills Your Store Needs To Succeed” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 15, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

What retail manager skills does your store need to succeed? Managers need a host of interpersonal skills to execute a management plan and help retail stores boost sales. One thing that can compromise a store is that most retailers promote from within, and while that...