Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Do drinking and shopping mix?” by Tom Ryan via Retail Wire

by admin | Jan 14, 2023 | Brick & Mortar, Customer Service, Returns

Photo: Getty Images/Radiokukka Tempe Marketplace and Desert Ridge Marketplace in Phoenix on Jan. 12 will become the first outdoor shopping centers in Arizona to allow shoppers to drink alcohol as they shop. Vestar, the owner of both centers, had argued that malls need...

“Walmart Inks Deal With Salesforce to Sell its Tech to Other Retailers” by Joe Keenan via Total Retail

by admin | Jan 11, 2023 | Brick & Mortar, E-Commerce, Local Search, News, Retail Economy, Retail Strategy, Retail Technologies

Credit: Walmart Walmart wants to sell more of its technology and services to other companies. On Thursday, it announced a deal with Salesforce to ramp up sales of its GoLocal delivery service, which drops off purchases at customers’ doors; and...

“5 trends that shaped the holidays in 2022” by Staff via Retail Dive

by admin | Jan 10, 2023 | Brick & Mortar, E-Commerce, Holiday, Industry, News, Retail History, Retail Technologies, Statistics

RgStudio via Getty Images From deep discounts to metaverse activations, here are some of the biggest influences on the season. Inflation and inventory challenges set a subdued tone for the 2022 holiday season before it even truly started. Discretionary...

“How To Use Powerful Questions To Engage And Sell More Customers” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 8, 2023 | Brick & Mortar, Customer Service, Educational Opportunity, HR, Resources, Retail Strategy

Using questions effectively in a retail sales presentation can be a powerful tool to engage customers and guide them toward purchasing decisions. But there is more than one type of question. I’ll cover the different types of questions you can use in your sales...

“5 Tips For Setting Goals That Work For You” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 1, 2023 | Brick & Mortar, Resources, Retail Strategy

The start of a new year is a great time to set a new direction. Whether you had a 🔥 or 🌡️ year, prepare yourself for 2023. Do you dread the pressure of setting goals, only to feel like you failed when they’re not achieved? Many of us would...

“7 Ways How To Grow Your Retail Sales The Week After Christmas” by Bob Phibbs via The Retail Doctor Blog

by admin | Dec 26, 2022 | Brick & Mortar, Gift Cards, Holiday, Retail Strategy, Returns

After-Christmas retail can be fun if you focus on making money instead of just giving it away through aggressive promotions and discounts. After Christmas Day has come and gone, retailers of all sizes, from boutiques to department stores to big-box stores, may want to...