by admin | Feb 5, 2023 | Brick & Mortar, HR, Retail Strategy
Photo: Getty Images/FG Trade A university study concludes businesses, including many retailers, are increasingly giving workers promotions with “fabricated” managerial titles but no wage upgrade to avoid paying them overtime wages. Researchers from Harvard...
by admin | Feb 4, 2023 | Brick & Mortar, HR, Resources, Retail Strategy
An unmotivated employee can be a real headache for any retail store. Worse, instead of helping you build sales, they can lead to sales decreases. Not only are they unproductive, but their lack of enthusiasm rubs off on the rest of your team, leading to decreased...
by admin | Feb 2, 2023 | Brick & Mortar, E-Commerce, Industry, Omnichannel, Predictions, Retail Economy, Returns
Credit: Warby Parker Over the last several years we’ve seen a tremendous boon in direct-to-consumer (DTC) and e-commerce strategies for retail. Venture capital flooded into the category leaving incumbent retailers feeling pressured. 2022 started to see a reversal of...
by admin | Jan 28, 2023 | Brick & Mortar, Customer Loyalty, Customer Service, HR, Predictions, Resources, Retail Strategy, Retail Technologies
The business models of many retail businesses have been unsustainable for years and all it took was the pandemic to make that undeniably clear. Pandemic and post-pandemic complications have caused many businesses to experience “inefficiencies, stress and fatigue,”...
by admin | Jan 26, 2023 | Brick & Mortar, Data Driven Performance, E-Commerce, Omnichannel, Retail Strategy, Retail Technologies
Credit: Getty Images by ipopba Consumer behavior and shopping experiences have arguably changed more in recent years than ever before. Throughout the pandemic, shoppers became more accustomed to online ordering and the inevitable ease that comes with shopping from the...
by admin | Jan 23, 2023 | Brick & Mortar, HR, Resources, Retail Strategy
Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer service, increasing sales, and reducing turnover. Unfortunately, many retailers are still reluctant to invest the time and resources needed to...