Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“NRF expects nearly 160M holiday shoppers to turn out for Super Saturday” by Daphne Howland via Retail Dive

by admin | Dec 15, 2022 | Brick & Mortar, Holiday, Predictions, Retail Strategy, Statistics

More holiday shoppers than ever this year are giving experiences like concert tickets as gifts, the NRF found. “Misterwives – The Scrapbook Tour / Columbus, OH – LC Pavilion” by Kristopher Perez is licensed under CC BY 2.0 Dive Brief:...

“‘Tis The Season For Retail Tech To Shine” by Jill Standish via Forbes

by admin | Dec 14, 2022 | Brick & Mortar, Customer Loyalty, E-Commerce, m-commerce, Retail Strategy, Retail Technologies

Holiday season. female in sparkle gold sequin Santa hat with credit card browsing high fashion retail online store and on a smartphone while sitting on divan in the modern living room at Christmas. GETTY Digital technology’s prominence within retail experiences has...

“3 Cash Flow Strategies for a Winning Holiday Sales Season” by Rob Daniel via Total Retail

by admin | Dec 13, 2022 | Accounting and Business Services, Brick & Mortar, E-Commerce, Holiday, News, Retail Strategy

The holidays are a time when many small businesses generate their highest revenues of the year, but it can also be a time when cash flow challenges become particularly acute. Stocking up on inventory, hiring seasonal employees, and surges in demand can all present...

“Retailers find inflation is often about location, location, location” by Brian Delp via Retail Wire

by admin | Dec 2, 2022 | Brick & Mortar, Commercial Real Estate, Debate, Predictions, Retail Economy

Inflation is a top concern for both businesses and consumers currently, and rightfully so as the U.S. trend continues to remain high. The most recent Consumer Price Index national average for October was 7.7 percent, down from the high of 9.1 percent in...

“In-Store Visits, Online Shopping Saw Increases Over Thanksgiving Weekend” by Melissa Campanelli via Total Retail

by admin | Nov 29, 2022 | Brick & Mortar, Data Driven Performance, E-Commerce, Holiday, News, Predictions, Statistics

Credit: Getty Images by Jordi Salas Consumers spent a record $9.12 billion online shopping during Black Friday this year, according to Adobe Analytics, which tracks sales on retailers’ websites. Overall, online Black Friday sales were up 2.3 percent...

“Bad Customer Service Examples: 50 Things Retail Employees Shouldn’t Do” by Bob Phibbs via The Retail Doctor Blog

by admin | Nov 21, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Educational Opportunity, HR, Industry, Retail Strategy

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on your associates delivering poor customer service in your retail store. It doesn’t matter if you are one of those brick-and-mortar retailers...