by admin | Dec 2, 2022 | Brick & Mortar, Commercial Real Estate, Debate, Predictions, Retail Economy
Inflation is a top concern for both businesses and consumers currently, and rightfully so as the U.S. trend continues to remain high. The most recent Consumer Price Index national average for October was 7.7 percent, down from the high of 9.1 percent in...
by admin | Nov 29, 2022 | Brick & Mortar, Data Driven Performance, E-Commerce, Holiday, News, Predictions, Statistics
Credit: Getty Images by Jordi Salas Consumers spent a record $9.12 billion online shopping during Black Friday this year, according to Adobe Analytics, which tracks sales on retailers’ websites. Overall, online Black Friday sales were up 2.3 percent...
by admin | Nov 21, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Educational Opportunity, HR, Industry, Retail Strategy
Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on your associates delivering poor customer service in your retail store. It doesn’t matter if you are one of those brick-and-mortar retailers...
by admin | Nov 19, 2022 | Brick & Mortar, Community, Data Driven Performance, E-Commerce, Industry, Internet, Local Search, m-commerce, Omnichannel, Predictions, Resources, Retail Strategy, Retail Technologies, Social Commerce
As e-commerce has exploded in popularity, the question of how brick-and-mortar retailers would fare in the future has been widely debated. The notion of a “retail apocalypse” reached a crescendo during the pandemic as year-over-year e-commerce grew two to five...
by admin | Nov 14, 2022 | Brick & Mortar, Resources, Retail Strategy
Holding on to old merchandise can kill your profit margins. That’s why it is so important to learn about open-to-buy when running a retail store. Many retailers have had to deal with an excess of merchandise due to lower demand, it is still your money sitting...
by admin | Nov 13, 2022 | Brick & Mortar, Commercial Real Estate, Community, Resources, Retail Strategy
Ivy Liu This story is part of The Great Mall Overhaul, a joint Modern Retail and Glossy editorial series looking into all the ways the businesses underpinning malls have been upended. For years, a 25,000-square foot space that once housed a Big Deal Outlet...
