Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“How pandemic trends will continue to inform consumer behavior in 2023” by Sara Karlovich via Marketing Dive

by admin | Jan 19, 2023 | Brick & Mortar, Corona Virus, Industry, News, Predictions, Retail Economy

Brandon Bell via Getty Images During a press briefing during NRF’s Big Show, experts indicated that earlier cash reserves are dwindling, while consumer savviness remains on the rise. NEW YORK — Consumer behavior will remain difficult to map out in 2023, but the...

“7 Essential Retail Manager Skills Your Store Needs To Succeed” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 15, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

What retail manager skills does your store need to succeed? Managers need a host of interpersonal skills to execute a management plan and help retail stores boost sales. One thing that can compromise a store is that most retailers promote from within, and while that...

“Do drinking and shopping mix?” by Tom Ryan via Retail Wire

by admin | Jan 14, 2023 | Brick & Mortar, Customer Service, Returns

Photo: Getty Images/Radiokukka Tempe Marketplace and Desert Ridge Marketplace in Phoenix on Jan. 12 will become the first outdoor shopping centers in Arizona to allow shoppers to drink alcohol as they shop. Vestar, the owner of both centers, had argued that malls need...

“Walmart Inks Deal With Salesforce to Sell its Tech to Other Retailers” by Joe Keenan via Total Retail

by admin | Jan 11, 2023 | Brick & Mortar, E-Commerce, Local Search, News, Retail Economy, Retail Strategy, Retail Technologies

Credit: Walmart Walmart wants to sell more of its technology and services to other companies. On Thursday, it announced a deal with Salesforce to ramp up sales of its GoLocal delivery service, which drops off purchases at customers’ doors; and...

“5 trends that shaped the holidays in 2022” by Staff via Retail Dive

by admin | Jan 10, 2023 | Brick & Mortar, E-Commerce, Holiday, Industry, News, Retail History, Retail Technologies, Statistics

RgStudio via Getty Images From deep discounts to metaverse activations, here are some of the biggest influences on the season. Inflation and inventory challenges set a subdued tone for the 2022 holiday season before it even truly started. Discretionary...

“How To Use Powerful Questions To Engage And Sell More Customers” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 8, 2023 | Brick & Mortar, Customer Service, Educational Opportunity, HR, Resources, Retail Strategy

Using questions effectively in a retail sales presentation can be a powerful tool to engage customers and guide them toward purchasing decisions. But there is more than one type of question. I’ll cover the different types of questions you can use in your sales...