Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“The Magic Of Retail Is Not Found On A To-Do List” by Bob Phibbs via The Retail Doctor Blog

by admin | Oct 29, 2023 | Customer Experience, Customer Service, HR, Resources, Retail Strategy, Sales Training

Retail stores face a challenge from within. Younger sales associates often team up on tasks that could be done individually. This teamwork has benefits, but it can distract from engaging customers. When staff focus too much on tasks, they might miss selling chances,...

“Dick’s to shutter 11 Moosejaw stores amid integration with Public Lands” by Cara Salpini via Retail Dive

by admin | Sep 26, 2023 | Brick & Mortar, Customer Experience, News, Outdoor, Retail Economy

A Public Lands storefront. Dick’s Sporting Goods operates seven Public Lands stores, and acquired Moosejaw from former owner Walmart in February. Courtesy of Dick’s Sporting Goods Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s...

“Optimize Your Retail Store Location To Boost Foot Traffic And Conversions” by Bob Phibbs via The Retail Doctor Blog

by admin | Sep 17, 2023 | Brick & Mortar, Commercial Real Estate, Community, Customer Experience, Event Planning, Resources, Retail Economy, Retail Strategy

Choosing the right location for your retail store is complex but crucial. It requires a deep understanding of your target market, brand, and business model. Whether you’re struggling with foot traffic and conversions, looking to add a location, relocate an...

“Prepping Your Retail Location for Peak Season Success” by Beth Krantz via Total Retail

by admin | Sep 16, 2023 | Brick & Mortar, Customer Experience, News

Credit: iStock / Getty Images Plus by Dragon Images As we transition from Back to School to Black Friday and full-scale holiday shopping, foot traffic in stores continues to rise. Shopping-related destinations started the year off with a 20 percent increase in...

“Tech Tools That Can Create More Interactive and Informative In-Store Navigation” by Sajid Mohamedy via Total Retail

by admin | Sep 7, 2023 | Brick & Mortar, Customer Experience, News, Opinion, Resources, Retail Strategy, Retail Technologies

Credit: Getty Images by Busakorn Pongparnit If you were to sit and watch a video of your customers browsing your store, you would undoubtedly see a mix of those who know exactly what they want and can intuitively find it, combined with a sea of shoppers baffled by the...

“Dick’s cuts jobs as theft takes a bite out of profit” by Cara Salpini via Retail Dive

by admin | Aug 22, 2023 | Brick & Mortar, Customer Experience, News, Retail Crime, Retail Economy, Retail Strategy

A red brick Dick’s storefront under a blue sky. The retailer reported net sales grew 3.6% in the second quarter, but both net and operating income were down double digits. Permission granted by Dick’s Sporting Goods The athletics retailer rolled out a business...