Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Retailers’ Attempts To Dissuade Returns May Impact Brand Loyalty” by Alicia Thorpe via Retail Wire

by admin | Jul 18, 2023 | Consumer Behavior, Customer Experience, Customer Loyalty, Customer Service, Debate, News, Omnichannel, Returns

The tension between retailers and shoppers is growing, and it’s because of returns. Shippo, a leading shipping platform for growing e-commerce businesses, has come out with a 2023 Benchmarks Report that “takes a comprehensive look at how mid-market...

“Will Retailers Report Record Father’s Day Sales?” by George Anderson via Retail Wire

by admin | Jun 14, 2023 | Brick & Mortar, Debate, Holiday, Opinion, Predictions

Americans are projected to spend a record $22.9 billion to celebrate Father’s Day this year, following a slightly down year in 2022, according to research from the National Retail Federation and Prosper Insights & Analytics. Father’s Day revenues last year...

“DOES SIZE MATTER?” by Alexis Castro and Wilson Lucas via Jenkem Mag

by admin | Jun 2, 2023 | Debate, Opinion, Skateboard

I’m about as average of a guy as could be. I’m 5’7, wear a size 9 shoe, size 32 pants, and medium T-shirts. Despite being as run of the mill as it gets, I still feel like taller people have an advantage over me in most things. That being said, I do have a feeling that...

“Will Customers Shop Somewhere Else If Retailers Charge For Returns?” by George Anderson plus 40 Retail Experts Weigh In via Retail Dive

by admin | Jun 1, 2023 | Apparel /Fashion, Customer Loyalty, Customer Service, Debate, E-Commerce, Retail Strategy, Returns

New research suggests that retailers should think twice before charging customers for returning online purchases. Eighty-seven percent of shoppers in a survey of 9,286 adults in the U.S. by PowerReviews said they “would be at least a little likely to stop...

“World Surf League Responds to Judging Controversy, Death Threats” by Dashel Pierson via Surfer Magazine

by admin | May 31, 2023 | Competitions, Debate, News, Surf

An open letter penned by the WSL’s CEO, Erik Logan, addresses claims of unfair judging and threats of violence after the controversial 2023 Surf Ranch Pro. Following the World Surf League’s sixth stop on the 2023 Championship Tour, the Surf Ranch Pro, there has been...

“Is Livestream Shopping Ready to Shift Into High Gear?” by George Anderson plus nearly 20 retail experts weighing in on this topic via Retail Wire

by admin | May 14, 2023 | Community, Debate, Opinion, Resources, Retail Strategy, Social Commerce, Social Media

TikTok appears to be pumping the brakes on its U.S. livestreaming plans while retailers and platforms, including Amazon.com, Poshmark, Qurate, Shein and Walmart, are stepping on the gas. So is livestreaming ready to roll in America or not? A Wall Street...