Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Unraveling the Illusion: The Hidden Costs and Dilemmas of ‘Free Shipping’ in E-Commerce” by Mike Robinson via Total Retail

by admin | Oct 16, 2023 | Brick & Mortar, E-Commerce, Resources, Retail Strategy, Shipping

Credit: Getty Images by asbe All of us are familiar with the phrase, “Nothing in life is free,” (including lunch), but this sentiment truly resonates when examining the intricacies of free shipping in e-commerce. What if we changed the script on free...

“From Hype to Reality: The Transformative Power of AI in Retail CX” by Sarah Holbrook via The Robin Report

by admin | Oct 10, 2023 | Brick & Mortar, E-Commerce, Internet, News, Resources, Retail Technologies

There is an intrusive buzz that is impossible to ignore, it’s an incessant drone that has captured every executive’s attention: the paradigm-shifting nature of artificial intelligence. For retail leaders, the question is not whether we should engage but how. It’s time...

“How retailers plan to promote their stores for last-minute holiday orders” by Gabriel Barkho via Modern Retail

by admin | Sep 24, 2023 | Brick & Mortar, Clearance Sales / Discounting, E-Commerce, Holiday, Inventory Management, News, Retail Strategy, Shipping

Ivy Liu E-commerce shopping has grown significantly in the last few years — and retail companies naturally invested heavily in digital marketing and online fulfillment. But with shipping costs consistently going up, retailers are nudging more people to do their...

“How Livestreaming Can Help Brands and Retailers Optimize Digital Shelf Space” by Zarnaz Arlia via Total Retail

by admin | Aug 17, 2023 | Brick & Mortar, Community, Customer Experience, E-Commerce, m-commerce, Merchandising, News, Retail Strategy, Retail Technologies, Social Commerce, Social Media

After first gaining popularity in the mid-1980s when CPG markets saw an explosion of products, slotting fees continue to be a routine cost retailers charge brands. Essentially, a slotting fee is what brands and manufacturers pay to have their products placed in prime...

“What Lies in Store for Brick-and-Mortar Retail as It Approaches $4.2 Trillion?” by Bryan Wassel via Retail Wire

by admin | Aug 13, 2023 | Brick & Mortar, E-Commerce, News, Retail Economy, Retail Strategy, Retail Technologies

PHOTO: CANVA Reports of brick-and-mortar’s death, dubbed the retail apocalypse during the height of the COVID-19 pandemic, were greatly exaggerated. Physical store sales rebounded in 2021 as the omnichannel future came into focus, with total...

“AI is Bringing Conversation Back to Commerce” by Raj De Datta via Total Retail

by admin | Aug 6, 2023 | E-Commerce, News, Retail Strategy, Retail Technologies

Credit: Getty Images by Vithun Khamsong Even in its earliest form, commerce has always been centered around conversation. The evolution to e-commerce seemed to de-center that conversational element, though. Without a person to speak with, conversation was relegated to...