by admin | Dec 18, 2022 | Brick & Mortar, E-Commerce, Merchandising, Resources, Retail Crime, Retail Technologies, Returns
Credit: iStock.com by Emilija Manevska You want your retail business to be regarded for exceptional customer service and products. Reputation is important, and retailers will go the extra mile to ensure loyal customers are happy. Sometimes these concessions,...
by admin | Dec 14, 2022 | Brick & Mortar, Customer Loyalty, E-Commerce, m-commerce, Retail Strategy, Retail Technologies
Holiday season. female in sparkle gold sequin Santa hat with credit card browsing high fashion retail online store and on a smartphone while sitting on divan in the modern living room at Christmas. GETTY Digital technology’s prominence within retail experiences has...
by admin | Dec 13, 2022 | Accounting and Business Services, Brick & Mortar, E-Commerce, Holiday, News, Retail Strategy
The holidays are a time when many small businesses generate their highest revenues of the year, but it can also be a time when cash flow challenges become particularly acute. Stocking up on inventory, hiring seasonal employees, and surges in demand can all present...
by admin | Dec 3, 2022 | Awards, E-Commerce, Retail History, Retail Strategy, Retail Technologies
How did I define the CEO of RH, Gary Friedman? As a true radical, and more. Perhaps even an iconoclast. Friedman is unique and complex. A conversation with him can be surreal; he’s a philosopher, an uber-character, energizer bunny, stream-of-conscious rambling...
by admin | Nov 29, 2022 | Brick & Mortar, Data Driven Performance, E-Commerce, Holiday, News, Predictions, Statistics
Credit: Getty Images by Jordi Salas Consumers spent a record $9.12 billion online shopping during Black Friday this year, according to Adobe Analytics, which tracks sales on retailers’ websites. Overall, online Black Friday sales were up 2.3 percent...
by admin | Nov 19, 2022 | Brick & Mortar, Community, Data Driven Performance, E-Commerce, Industry, Internet, Local Search, m-commerce, Omnichannel, Predictions, Resources, Retail Strategy, Retail Technologies, Social Commerce
As e-commerce has exploded in popularity, the question of how brick-and-mortar retailers would fare in the future has been widely debated. The notion of a “retail apocalypse” reached a crescendo during the pandemic as year-over-year e-commerce grew two to five...