by admin | Nov 30, 2021 | HR, Industry, Retail Strategy
The tide is turning in retail. Despite staff and supply shortages that may burden shoppers and encumber stores during the holiday season, signs of growing optimism for the future abound. While last year the industry underwent a scourge of bankruptcies and...
by admin | Nov 20, 2021 | HR, Resources, Retail Strategy
Almost every retailer looks at employee scheduling as their most expensive operating cost. I see employees as an asset, not a liability, but that’s another post… Stores that were designed to run on six employees are now limping along on two…or even one....
by admin | Nov 12, 2021 | HR, Resources, Retail Strategy
Much is being written about people quitting and the Great Resignation. People quit all the time and oftentimes find the grass isn’t always greener. But the jobs problem in retail isn’t what others are telling you. I was in Manhattan last week shopping and...
by admin | Nov 4, 2021 | HR, Retail Strategy
Credit: Getty Images by Ryan J. Lane COVID-19 created a shakeup for retailers in all categories across the U.S., with brick-and-mortar operations undergoing some of the most significant operational changes they’ve ever faced. Sales associates have also felt the...
by admin | Oct 22, 2021 | HR, Resources, Retail Strategy
It has been said that no one likes to wait. Yet stores that have a long line tend to attract even more people to wait because they feel it must be worth it.Few of us like it when someone has power over us. Think The doctor will see you now or You’ll...
by admin | Oct 14, 2021 | Corona Virus, Educational Opportunity, HR, Resources, Retail Strategy
Retailers and consumers alike had just started to feel hopeful about a post-pandemic future a mere few weeks ago. However, with the COVID-19 Delta variant quickly becoming a concern, retailers across the country have made the move to reinstate mask mandates...