by admin | Jul 9, 2025 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Opinion, Resources, Retail Strategy, Retail Technologies, Sales Training
If you’ve spent any time in Enterprise retail, you’ve seen it: departments that don’t talk to each other, systems that weren’t designed to share data, and a patchwork of bolt-on software that leaves you with more questions than answers.I had a conversation...
by admin | Jun 28, 2025 | News
Champs Sports reimagined retail experience designed to embody its “Sports for Life” brand platform. Champs Sports has debuted a new retail experience designed to embody its “Sports for Life” brand platform. The retailer, part of Foot Locker Inc., which in...
by admin | Jun 19, 2025 | Brick & Mortar, Customer Experience, Customer Service, Educational Opportunity, Footwear, News, Sales Training, Shoe Market
At the National Retail Federation’s annual Big Show this week in New York City, brick-and-mortar was at the center of the conversation. With the pandemic era fully behind us, customers are returning to stores, and brands and retailers are looking for ways to make the...
by admin | Jun 13, 2025 | Customer Experience, Customer Service, HR, News, Opinion, Resources, Retail Strategy, Sales Training
You’ve hired smart people. Some have been with your store for years. They know your products inside and out. So why aren’t they closing more sales? Here are the two issues: Experience doesn’t equal engagement. And… Product knowledge doesn’t...
by admin | Jun 11, 2025 | News, Trade Shows
The last elaborate booth for the ASR (Action Sports Retailer) show in San Diego was packed up in August 2010. Those 15 years of slapping hands, bumping shoulders and surfing my way through crowds of longtime friends, bitter business competitors, beautiful young...
by admin | Jun 9, 2025 | News, Opinion, Safety and preparedness, Surf
Satellite view of Hurricane Dorian (with digital enhancements) from 2019.Roberto Machado Noa/Getty Images NOAA cuts are here…and they’re not good. Heading into the 2025 Atlantic hurricane season, National Weather Service forecasters at the National Oceanic and...