Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“A New Threat for Retailers: The Rise of the Synthetic Shopper” by Chris Ryan via Total Retail

by admin | Jan 20, 2023 | E-Commerce, Internet, Retail Crime, Retail Strategy, Retail Technologies

Credit: Getty Images by Brian A. Jackson While the rapid rise of e-commerce has generated additional revenue for many retailers, it’s also brought additional challenges. The increased fraud risk and merchant liability for online transactions create a cautious...

“How to Stop Serial Returns From Damaging the Bottom Line” by Nathan Smith via Total Retail

by admin | Dec 18, 2022 | Brick & Mortar, E-Commerce, Merchandising, Resources, Retail Crime, Retail Technologies, Returns

Credit: iStock.com by Emilija Manevska You want your retail business to be regarded for exceptional customer service and products. Reputation is important, and retailers will go the extra mile to ensure loyal customers are happy. Sometimes these concessions,...

“NRF Reports Retail Shrink Nearly a $100B Problem” by Daniel Inman via National Retail Federation

by admin | Sep 14, 2022 | Book Review, Industry, News, Retail Crime, Statistics

WASHINGTON – Retail shrink, when taken as a percentage of total retail sales in 2021, accounted for $94.5 billion in losses last year, up from $90.8 billion in 2020, according to the 2022 National Retail Security Survey released today by the National Retail...