Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“How Retailers Can Pivot at the Speed of Employee, Customer, and Market Needs” by Hunter Kafcsak via Total Retail

by admin | May 26, 2025 | HR, News, Opinion, Retail Economy, Retail Strategy, Tariffs

Credit: Getty Images by Flamingo Images In retail, speed is no longer optional. Customer expectations shift fast, and technology evolves even faster. Strategic priorities can flip overnight in response to market volatility, operational challenges, or competitive...

“”Welcome In” Isn’t a Greeting: It’s a Sales Killer” by Bob Phibbs via The Retail Doctor Blog

by admin | May 22, 2025 | Brick & Mortar, Customer Experience, Customer Service, Opinion, Retail Strategy

You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging to customer experience. I first noticed it in Manhattan during...

“Smart Tariff Navigation: 5 Customer-Focused Tips for Retailers” by Joy Taylor via Total Retail

by admin | May 20, 2025 | Brick & Mortar, Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs

Credit: Getty Images by MoMo Productions Retail is experiencing a spending surge as consumers shop ahead of the looming tariff enactment dates. While this provides a welcome sales boost, retailers need to prepare for potential spending slowdowns that will occur should...

“Unlocking Inbound Shipping Success: 5 Must-Have Resources to Overcome Your Challenges” by Leah Palnick via PartnerShip plus expanded BRA Shipping Program Benefit for DRMs

by admin | May 18, 2025 | Resources, Retail Strategy, Shipping

When you think about how to optimize your shipping operations, the freight you receive from vendors might not be the first thing that comes to mind. However, you have more control over your inbound shipping than you may realize, and when you have the right resources...

“U.S. China Tariffs: All Fluctuated Up” by Warren Shoulberg via The Robin Report

by admin | May 16, 2025 | Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs

The latest news that China and the U.S. have agreed to a 90-day ceasefire — albeit with tariff rates still substantially higher than before all of this started — has thrown the retail industry into yet another stage of panic as they scramble to see if they...

“75 Things Retail Employees Can Do When They’re Not Busy” by Bob Phibbs via The Retail Doctor Blog

by admin | May 12, 2025 | Brick & Mortar, HR, Resources, Retail Strategy, Sales Training

Your payroll is still running even when the floor is empty. Here’s how to make every minute count. Originally, I shared just 50 of these ideas. The response was so strong, I decided recently to expand it. Now there are 75 ways your employees can stay sharp,...