by admin | Nov 13, 2023 | Holiday, News, Retail Economy, Retail Strategy
This shopping season isn’t likely to be like last year, or the year before, or the year before that, experts say. Holiday shoppers in Boston’s Downtown Crossing shopping district. This season retailers will be contending with yet another new set of...
by admin | Oct 29, 2023 | Customer Experience, Customer Service, HR, Resources, Retail Strategy, Sales Training
Retail stores face a challenge from within. Younger sales associates often team up on tasks that could be done individually. This teamwork has benefits, but it can distract from engaging customers. When staff focus too much on tasks, they might miss selling chances,...
by admin | Oct 23, 2023 | Brick & Mortar, Event Planning, Holiday, News, Resources, Retail Economy, Retail Strategy
Retailers face intense competition during the holidays. How can you prepare for the holidays with your crew? The key is to start early. This guide offers holiday retail sales strategies to optimize your store’s performance. Preparing brick-and-mortar stores for...
by admin | Oct 16, 2023 | Brick & Mortar, E-Commerce, Resources, Retail Strategy, Shipping
Credit: Getty Images by asbe All of us are familiar with the phrase, “Nothing in life is free,” (including lunch), but this sentiment truly resonates when examining the intricacies of free shipping in e-commerce. What if we changed the script on free...
by admin | Sep 27, 2023 | Brick & Mortar, Customer Service, HR, News, Retail Crime, Retail Economy, Retail Strategy, Sales Training
According to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the overall U.S. quit rate. “Low...
by admin | Sep 24, 2023 | Brick & Mortar, Clearance Sales / Discounting, E-Commerce, Holiday, Inventory Management, News, Retail Strategy, Shipping
Ivy Liu E-commerce shopping has grown significantly in the last few years — and retail companies naturally invested heavily in digital marketing and online fulfillment. But with shipping costs consistently going up, retailers are nudging more people to do their...