Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“‘Tis The Season For Retail Tech To Shine” by Jill Standish via Forbes

by admin | Dec 14, 2022 | Brick & Mortar, Customer Loyalty, E-Commerce, m-commerce, Retail Strategy, Retail Technologies

Holiday season. female in sparkle gold sequin Santa hat with credit card browsing high fashion retail online store and on a smartphone while sitting on divan in the modern living room at Christmas. GETTY Digital technology’s prominence within retail experiences has...

“3 Cash Flow Strategies for a Winning Holiday Sales Season” by Rob Daniel via Total Retail

by admin | Dec 13, 2022 | Accounting and Business Services, Brick & Mortar, E-Commerce, Holiday, News, Retail Strategy

The holidays are a time when many small businesses generate their highest revenues of the year, but it can also be a time when cash flow challenges become particularly acute. Stocking up on inventory, hiring seasonal employees, and surges in demand can all present...

“Live Commerce vs. Reels: How to Build Meaningful Customer Relationships Through Live Video Commerce” by Andrew Chen via Total Retail

by admin | Dec 9, 2022 | m-commerce, Retail Strategy, Retail Technologies, Social Commerce, Social Media

Credit: Getty Images by PixelsEffect While Reels can be a powerful tool to attract new customers, live selling offers retailers a more intimate, longer form setting to engage “I know this is new for all of us,” said Melissa Garcia, a professional on-air stylist, as...

“Gary Friedman: The Poster Child of Retail Radicals” by Robin Lewis via The Robin Report

by admin | Dec 3, 2022 | Awards, E-Commerce, Retail History, Retail Strategy, Retail Technologies

How did I define the CEO of RH, Gary Friedman? As a true radical, and more. Perhaps even an iconoclast. Friedman is unique and complex. A conversation with him can be surreal; he’s a philosopher, an uber-character, energizer bunny, stream-of-conscious rambling...

“Year-end tax planning opportunities for the consumer industry” by Joel Boff and Corey Rosenthal of BRA Supporting Vendor Partner CohnReznick plus acess to relevant and helpful CR / M1 collaborative on-demand webinar

by admin | Dec 1, 2022 | Accounting and Business Services, Resources, Retail Strategy

After two and a half years of COVID-19 shutdowns, reopenings, and clarifications and additional guidance being released on the 2020 CARES Act, taxpayers and practitioners have a clearer roadmap for the 2022 tax filing season. But, unless many CARES...

“Bad Customer Service Examples: 50 Things Retail Employees Shouldn’t Do” by Bob Phibbs via The Retail Doctor Blog

by admin | Nov 21, 2022 | Brick & Mortar, Customer Loyalty, Customer Service, Educational Opportunity, HR, Industry, Retail Strategy

Excellent customer service is dependent on your sales associates. Likewise, a bad customer service experience depends on your associates delivering poor customer service in your retail store. It doesn’t matter if you are one of those brick-and-mortar retailers...