Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“5 Ways To Ace A Quick Store Refresh Of Your Retail Merchandising” by Bob Phibbs via Retail Doctor Blog

by admin | Jun 11, 2022 | Brick & Mortar, Resources, Retail Strategy

When I lived in Los Angeles, I did business makeovers for the Los Angeles Times. Now that I speak and travel more, I only do business makeovers as a paid consultant.  Recently I was contacted by a spa and outdoor furniture retailer for help with a storewide...

“Why Retailers Should Refocus on Customer-Centric KPIs” by Greg Chen via Total Retail

by admin | Jun 10, 2022 | Data Driven Performance, Resources, Retail Strategy

Credit: Getty Images by Fang Xia Nuo The science of customer attraction these days goes beyond offering a helpful, useful and accurate product that fulfills a need; it’s also about ensuring the customer is satisfied throughout their journey with your brand. Being...

“Is an urban retail recovery underway?” by Tom Ryan via Retail Wire

by admin | Jun 8, 2022 | Brick & Mortar, Commercial Real Estate, News, Predictions, Resources, Retail Strategy

“It’s slow progress, but retailers’ interest in urban corridors is returning and deal volume is inching up, while shoppers, workers, travelers and diners return to city life,” according to a new report from real estate services firm JLL. Are they right? The...

“Boost Sales With Gifts & Impulse Buys” by Krystina Morgan via Independent Retailer

by admin | Jun 7, 2022 | Retail Strategy, Seasonal Products, Tourism

With the prime tourist season upon us, this is the perfect opportunity for indie retailers nationwide to capitalize on gifts and impulse buys. Whether shoppers are looking for something to bring home to their family and friends, or you need small influential products...

“Cure Retail Disruption With A Customer-Focused Approach” by Bob Phibbs via The Retail Doctor Blog

by admin | Jun 4, 2022 | Brick & Mortar, Customer Service, Resources, Retail Strategy

A lot of money is chasing the term of disruption in retail and examining radical disruptive trends. From innovative AI chatbots to new payment solutions, everyone is hoping to disrupt – or more accurately steal – market share from established companies the...

“Compassionate Retail is the Differentiator Your Organization is Looking For” by Bobby Marhamet via Total Retail

by admin | Jun 3, 2022 | Community, Resources, Retail Strategy, Social Media

It turns out the American consumer of 2022 isn’t all that complicated, at least according to Raydiant’s State of Consumer Behavior 2022 report. Shoppers today want bang for their buck, they expect a positive all-around experience when they enter your stores,...