Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Top 10 Visual Merchandising Secrets” by Melissa Stivale via Independent Retailer

by admin | Jul 13, 2022 | Brick & Mortar, Retail Strategy

Visual merchandising plays a pivotal role in converting sales at the store level. The concept seems simple: display inventory in an organized way that engages and informs customers. However, there should be a lot of thought and purposeful planning that goes into...

“True Employee Engagement is a Two-Way Street: Here’s How to Build It” by Gys Kappers via Total Retail

by admin | Jul 12, 2022 | HR, Retail Strategy

When it comes to nurturing a successful frontline team in a retail environment, employee engagement has to be a top priority. However, many employers find engagement to be a slippery, elusive quality. According to a 2021 study, 73 percent of employees would...

“4 Examples of Great Customer Service in 2022” by Bob Phibbs via The Retail Doctor Blog

by admin | Jul 9, 2022 | Brick & Mortar, Customer Service, Resources, Retail Strategy

I’ve written extensively about creating a customer service strategy, how to improve your retail customer service, and retail customer service on the front line so I was anxious to see what I’d encounter when a couple of weeks ago I traveled down...

“Retailers scale back hiring as worry about a slowdown grows” by Anne D’Innocenzio and Haleluya Hadero via Associated Press

by admin | Jul 8, 2022 | Brick & Mortar, HR, News, Retail Strategy, Statistics

NEW YORK (AP) — After going on a frenzied hiring spree for a year and a half to meet surging shopper demand, America’s retailers are starting to temper their recruiting. The changing mindset comes as companies confront a pullback in consumer spending, the prospect of...

“4 Tips to Help Your Business Sell More Gift Cards” by Joe Keenan via Total Retail

by admin | Jul 7, 2022 | Community, Customer Loyalty, E-Commerce, Gift Cards, m-commerce, Resources, Retail Strategy

Consumer demand for gift cards, both physical and digital, continues to rise. According to the Gift Cards – Global Market Trajectory & Analytics report, the global gift card market is forecast to reach $1.4 trillion(USD) by 2026, growing at a compound...

“A BEGINNER’S GUIDE TO OPENING A SKATE SHOP” by Larry Lanza and Aubrey Fisch via Jenkem Mag

by admin | Jul 6, 2022 | Brick & Mortar, Commercial Real Estate, Community, Customer Loyalty, HR, Industry, Retail History, Retail Strategy, Skateboard

Similar to how we cling to technology of the past, as skaters, we also hang on tight to the olden ways of doing commerce. Handshake agreements, payment in products, and brick-and-mortar retail locations are all things that many industries have moved past or at...