by admin | Nov 4, 2021 | HR, Retail Strategy
Credit: Getty Images by Ryan J. Lane COVID-19 created a shakeup for retailers in all categories across the U.S., with brick-and-mortar operations undergoing some of the most significant operational changes they’ve ever faced. Sales associates have also felt the...
by admin | Nov 2, 2021 | Debate, Retail Strategy
A university study finds that while the general assumption is that an abundance of helpful reviews — whether positive or negative — is ultimately more influential in driving purchases, anger in negative reviews is not helpful. Across six laboratory...
by admin | Oct 28, 2021 | Resources, Retail Strategy
Looking for resources on how to increase sales in retail during a pandemic? The key is to realize in many ways, brick-and-mortar retailers have a finite client base. After all, there are only so many people who will be willing to walk into your store with or without a...
by admin | Oct 25, 2021 | Associate Members, Educational Opportunity, Retail Strategy
Companies from Amazon to Zoom are rethinking their customer experience in the post-COVID era. See how innovative retailers are responding with text-based messaging, touchless payments, and more. COVID-19 has completely transformed consumer behavior. 85% of...
by admin | Oct 23, 2021 | Holiday, Industry, Retail Strategy
Holiday spending has the potential to shatter previous records, as the National Retail Federation today forecast that holiday sales during November and December will grow between 8.5 percent and 10.5 percent over 2020 to between $843.4 billion and $859...
by admin | Oct 22, 2021 | HR, Resources, Retail Strategy
It has been said that no one likes to wait. Yet stores that have a long line tend to attract even more people to wait because they feel it must be worth it.Few of us like it when someone has power over us. Think The doctor will see you now or You’ll...
