by admin | Aug 7, 2021 | Community, Industry, Retail Strategy
There’s an old adage: You get what you get, and you don’t get upset. Clearly, that doesn’t apply to retail. For some time now, the axiom has been customers want what they want, when they want it. And Covid-19 accelerated that. Apparel shoppers want choices, and they...
by admin | Aug 5, 2021 | Internet, Resources, Retail Strategy
More time spent at home thanks to remote work, cancelled events and activities, and other pandemic-related factors resulted in consumers bringing more attention to digital shopping. Creating a consistent experience across all channels is what will keep...
by admin | Jul 31, 2021 | Corona Virus, News, Retail Strategy
Rapid development and distribution of vaccines promised to halt the pandemic, but new surges brought on by viral mutations threaten progress. A change in mask-wearing guidance from the Centers for Disease Control and Prevention Tuesday — urging even vaccinated people...
by admin | Jul 27, 2021 | HR, Resources, Retail Strategy
Customers go online to buy – frequently replacement purchases – but go to stores to discover. That moment of discovery needs to be crafted, trained, and rewarded because customers respond to a human trusted advisor more deeply than to any...
by admin | Jul 22, 2021 | News, Retail Strategy, Statistics
Credit: Getty Images by Max Riesgo Consumers plan to spend record amounts for both school and college supplies as families and students plan to return to in-person classrooms this fall, according to the annual survey released today by the National Retail...
by admin | Jul 21, 2021 | Resources, Retail Strategy
Customer service techniques should be at the top of your list when you consider how to increase sales in retail. While getting customers into your store comes first, their experience in the store is what makes the sale. Attracting visitors to your store through...
