by admin | Dec 22, 2023 | Artificial Intelligence / CHAT GPT, E-Commerce, News, Retail Strategy, Retail Technologies
Credit: Getty Images by Marko Geber Rare is the e-commerce small to midsize business (SMB) that has the time, resources and expertise to build its own website. It’s basically Amazon.com, Shopify, a Shopify competitor, or bust. Thanks to a bunch of artificial...
by admin | Dec 16, 2023 | Brick & Mortar, Community, Customer Service, Holiday, Merchandising, Opinion, Retail Strategy
As a retailer, I loved the day before Christmas Eve. All the planners had purchased, and the after-Christmas sales had begun. The guys were now considering going shopping… Historically, on Christmas Eve, the crowds gradually thin out, and you begin to notice...
by admin | Dec 4, 2023 | Artificial Intelligence / CHAT GPT, E-Commerce, News, Retail Strategy, Retail Technologies
Credit: iStock.com by Userba011d64_201 This year, the U.S. experienced a 14 percent decrease in customer loyalty, falling from 79 percent to 68 percent. With inflation still impacting today’s consumer, businesses must become agile and shift how they reach...
by admin | Dec 2, 2023 | Brick & Mortar, Community, Customer Experience, News, Retail Strategy
Just like people quickly decide if they like a stranger by the look of their clothes, when it comes to retail storefronts, first impressions also happen in seconds. The window displays are your brand’s clothes. Those displays’ visual impact on your...
by admin | Nov 23, 2023 | Apparel /Fashion, Brick & Mortar, Holiday, News, Predictions, Retail Economy, Retail Strategy
PHOTO BY PARKER BURCHFIELD ON UNSPLASH In the past year, apparel retailers such as Gap Inc. and Urban Outfitters battled an inventory surplus, forcing them to heavily discount items. This summer, they reported smoother sales, considerably reducing the need for...
by admin | Nov 15, 2023 | Associate Members, Brick & Mortar, E-Commerce, News, Resources, Retail Strategy, Returns, Shipping
Get ready for a hit to your shipping budget in 2024 as FedEx and UPS plan to bump up their rates by an average of 5.9%. But don’t be fooled by that number alone. Thanks to various fees and other adjustments, your actual shipping costs will likely rise even...