Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“7 Key Habits of High-Performing Retailers That Don’t Include AI” by Tom Gleeson via Total Retail

by admin | Apr 12, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, HR, Retail Strategy, Retail Technologies

Credit: Getty Images by Hinterhaus Productions I know you’re probably wondering if this article will be a blast on artificial intelligence based on the headline. You’ve come to the wrong place if you’re looking for that. As you’ve probably witnessed, it seems...

“How to Run an Efficient, Impactful and Successful Sales Contest” by staff via Shop Eat Surf (reposted with permission)

by admin | Mar 9, 2024 | Brick & Mortar, Community, Competitions, News, Resources, Retail Technologies, Sales Training

Photo Courtesy of ENDVR Sales contests are powerful tools for brands. They incentivize and motivate sales associates to talk about their products and sell them to customers. And this extra push goes a long way for brands.  In this article, we will explain how to...

“Redefining Retail: 3 AI Trends Leading the Way” by Antony Wildey via Total Retail

by admin | Feb 29, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Retail Technologies

Credit: iStock.com by Surasak Suwanmake For some time now, many retailers have been exploring the use of artificial intelligence to enhance various aspects of their business, from inventory placement to merchandising assortments. However, the conversation gained...

“2024 Retail Trends: How the Latest Technologies Continue to Shape the Industry” by Pierre Kremer

by admin | Feb 17, 2024 | Artificial Intelligence / CHAT GPT, Brick & Mortar, Customer Experience, Customer Loyalty, E-Commerce, m-commerce, News, Retail Technologies

Credit: Getty Images by FangXiaNuo Our rapidly digitalizing and globalizing world hasn’t been kind to the retail industry these past few years, especially for brick-and-mortar stores. As a result, many retailers have begun to wrestle with questions concerning...

“Retail Tech to Make Shoppers Fall in Love with Your Store” by Pankaj Mathur via iVendRetail Blog

by admin | Feb 13, 2024 | Brick & Mortar, Customer Experience, Customer Loyalty, E-Commerce, Point of Sale, Retail Technologies

It’s the time of year when the world’s thoughts turn to love. For retailers, Valentine’s Day offers a shopping boost in the after-holiday mid-February slump, but it’s more than that – it’s also a reminder that love comes in many forms, including the love that shoppers...

“Relationships vs. Transactions and the Future of Email” by Jon Stamell via Total Retail

by admin | Feb 5, 2024 | Artificial Intelligence / CHAT GPT, Community, Customer Loyalty, Customer Service, E-Commerce, Opinion, Retail Strategy, Retail Technologies

Credit: Jon Stamell Do you know how many emails are sent every day around the world? I ask people that all the time and I get some surprising answers. I’ve heard 10 million, 100 million and up to a billion. The answer is that in 2024, people around the world will send...