by admin | Jan 7, 2026 | Brick & Mortar, HR, Opinion, Resources, Sales Training
Your store manager is buried. They’re unpacking boxes at 6 AM, fixing the display that nobody else can seem to get right, covering a call-out on the register, and trying to squeeze in interviews for the third assistant manager who quit this year. Meanwhile,...
by admin | Dec 24, 2025 | Brick & Mortar, E-Commerce, Gift Cards, News, Retail Economy
The hustle and bustle of the holiday season is in full swing, and plenty of consumers have gift cards on their shopping list. Gift cards rank as the second-most popular gift this holiday season and total spending on gift cards is expected to reach $29 billion this...
by admin | Dec 22, 2025 | Apparel /Fashion, Brick & Mortar, Commercial Real Estate, Customer Experience, Industry, News, Retail Strategy
Courtesy of Pacsun 2025 marks a major milestone for the Y2K-favorite brand Pacsun: It’s the first time in 18 years that it’s increasing its store count, rather than decreasing it, the company told Modern Retail. Pacsun, which is now at just over 300 stores, opened...
by admin | Dec 17, 2025 | Brick & Mortar, Holiday, Opinion, Resources
Credit: Getty Images by Caiaimage/Paul Bradbury With holiday 2025 in full swing, retailers must ensure their technology and operations can support rising demand and higher consumer expectations. This comes at a time when mobile technology is emerging as the critical...
by admin | Dec 15, 2025 | Customer Experience, Customer Loyalty, News, Opinion, Resources, Retail Strategy
A few blocks from my home sits a small Japanese grocery store that has been in the neighborhood for years. It’s the kind of place that once felt irreplaceable—carefully sourced ingredients, shelves stocked with items I couldn’t find in mainstream supermarkets, and an...
