by admin | Sep 7, 2023 | Brick & Mortar, Customer Experience, News, Opinion, Resources, Retail Strategy, Retail Technologies
Credit: Getty Images by Busakorn Pongparnit If you were to sit and watch a video of your customers browsing your store, you would undoubtedly see a mix of those who know exactly what they want and can intuitively find it, combined with a sea of shoppers baffled by the...
by admin | Sep 3, 2023 | Accounting and Business Services, Brick & Mortar, News, Retail Strategy
The pandemic wreaked havoc on the global economy, creating an inflationary business environment that adversely affected material, labor, and transportation costs. To preserve margins, organizations were forced to raise prices and pass those cost increases on to the...
by admin | Sep 2, 2023 | Apparel /Fashion, Brick & Mortar, News, Retail Crime, Retail Strategy
Shoplifting and employee theft are rising; they make up what retailers call “shrink.”Loss prevention is a broad category used to encompass disappearing merchandise from shoplifting customers and employees not ringing up merch correctly, not checking...
by admin | Aug 26, 2023 | Brick & Mortar, HR, Retail Strategy
When did a career in retail become so unappealing for young folks? Twenty years ago, a position in frontline retail was one of the best jobs a young person could hope to get. Yet today, a staggering 87 percent of retail leaders are worried about talent...
by admin | Aug 24, 2023 | News
In today’s highly competitive retail market, customer loyalty is often a pivotal driver of business success. So much so that studies have shown that increasing customer retention rates by just 5 percent can boost profits up to 95 percent. However, gone are the...
by admin | Aug 22, 2023 | Brick & Mortar, Customer Experience, News, Retail Crime, Retail Economy, Retail Strategy
A red brick Dick’s storefront under a blue sky. The retailer reported net sales grew 3.6% in the second quarter, but both net and operating income were down double digits. Permission granted by Dick’s Sporting Goods The athletics retailer rolled out a business...
by admin | Aug 21, 2023 | Community, Industry, News, Skateboard
Waiting for him to say it’s “Outta this world” Big NdGT fans over here. Have you seen Cosmos?? Anywho, it’s not surprising that a brilliant mind of Neil’s stature is also a big fan of skating. Peep this new clip from the...
by admin | Aug 20, 2023 | Brick & Mortar, Customer Experience, HR, News, Retail Strategy
Despite tens of thousands of viral TikTok #CleanTok videos, many retailers still show a psychological barrier toward cleaning or requiring their staff to maintain the cleanliness of their store. Yet retail stores are the face of a brand, where customers interact...
by admin | Aug 19, 2023 | Competitions, Industry, Legends, News, Olympics, Surf
11x World Champ may not have qualified via the CT; but there’s another way. So, you’re saying there’s a chance… After finishing the 2023 Championship Tour season with a dismal 23rd place, Kelly Slater, the greatest surfer to ever live, was not...
by admin | Aug 18, 2023 | Community, Industry, News, Skateboard
Nora Vasconcellos’ Thrasher cover shot by Zander Taketomo. Screengrab of Zander Takemoto’s Thrasher cover photo from Zander Taketomo’s Instagram. It’s a bit surprising that Nora Vasconcellos hadn’t graced the cover of Thrasher until its latest issue, but here we are...