Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.
by admin | Oct 1, 2023 | Brick & Mortar, Customer Service, HR, Resources, Sales Training
How do you become a good retail sales associate and move visitors from shoppers to customers? In the Broadway musical Hamilton, the character Aaron Burr offers this advice to the fast-talking Alexander Hamilton, “Talk less, smile more.” We’ve all had that friend...
by admin | Sep 27, 2023 | Brick & Mortar, Customer Service, HR, News, Retail Crime, Retail Economy, Retail Strategy, Sales Training
According to a recent Bloomberg report, retail employees in the U.S. are “fed up and quitting at record rates.” A McKinsey study from 2022 found that the quit rate for retail and hospitality workers is over 70% higher than the overall U.S. quit rate. “Low...
by admin | Sep 26, 2023 | Brick & Mortar, Customer Experience, News, Outdoor, Retail Economy
A Public Lands storefront. Dick’s Sporting Goods operates seven Public Lands stores, and acquired Moosejaw from former owner Walmart in February. Courtesy of Dick’s Sporting Goods Three Moosejaw locations will remain open, while the rest — and the outdoor retailer’s...
by admin | Sep 24, 2023 | Brick & Mortar, Clearance Sales / Discounting, E-Commerce, Holiday, Inventory Management, News, Retail Strategy, Shipping
Ivy Liu E-commerce shopping has grown significantly in the last few years — and retail companies naturally invested heavily in digital marketing and online fulfillment. But with shipping costs consistently going up, retailers are nudging more people to do their...
by Doug Works | Sep 23, 2023 | BRA Community Partners, Brick & Mortar, Community, Industry, News, Surf, Trade Shows
Quiet Storm owner Bill Dreibelbis, Hi-Tech Surf Sports owner Kim Ball, Sun Diego owner Dave Nash. Photo by SES. In addition to the buying and selling happening on the floor of Surf Expo, there was philanthropy in the mix as well. High volume retailer Quiet Storm has...
by admin | Sep 18, 2023 | Brick & Mortar, Inventory Management, News, Predictions, Retail Economy
Shoppers along the Magnificent Mile shopping district in Chicago, Illinois, US, on Tuesday, Aug. 15, 2023. Jamie Kelter Davis | Bloomberg | Getty Images KEY POINTS The vast majority of adults (92%) have reduced their spending over the past six months, according...
by admin | Sep 17, 2023 | Brick & Mortar, Commercial Real Estate, Community, Customer Experience, Event Planning, Resources, Retail Economy, Retail Strategy
Choosing the right location for your retail store is complex but crucial. It requires a deep understanding of your target market, brand, and business model. Whether you’re struggling with foot traffic and conversions, looking to add a location, relocate an...
by admin | Sep 16, 2023 | Brick & Mortar, Customer Experience, News
Credit: iStock / Getty Images Plus by Dragon Images As we transition from Back to School to Black Friday and full-scale holiday shopping, foot traffic in stores continues to rise. Shopping-related destinations started the year off with a 20 percent increase in...
by admin | Sep 12, 2023 | Apparel /Fashion, Holiday, Industry, News, Product Reviews, Trade Shows
Top Row (left to right): Rhythm men’s and women’s boardshorts; Former hoodie; Hurley Moore Aloha collaboration; Rusty’s RED collection. Bottom Row (left to right): Roark Bless Up dress; Lotus & Luna Master Healer jewelry; Rip Curl Flashbomb...
by admin | Sep 11, 2023 | Brick & Mortar, Commercial Real Estate, News, Retail Strategy
All you contrarians unite: Store-based retail is very much alive — even on fire. In fact, according to real estate services firm CBRE, the rate of available retail real estate fell to 4.8 percent in the second quarter, the lowest level in 18 years. And as...
