Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Why retail’s e-commerce disruption era is over” by Daphne Howard via Retail Dive

by admin | May 24, 2025 | Brick & Mortar, Commercial Real Estate, E-Commerce, News, Opinion, Predictions, Retail Economy

In the last 15 years, the value of in-store sales fell just once, amid 2020’s pandemic lockdowns, according to a report from Colliers Monday. Daphne Howland/Retail Dive Brick-and-mortar stores drive the vast majority of core retail sales, and that won’t change any...

“”Welcome In” Isn’t a Greeting: It’s a Sales Killer” by Bob Phibbs via The Retail Doctor Blog

by admin | May 22, 2025 | Brick & Mortar, Customer Experience, Customer Service, Opinion, Retail Strategy

You’ve heard it walking through stores: “Welcome in.” A phrase that sounds meaningful but isn’t. It’s retail’s equivalent of a shrug – forgettable and damaging to customer experience. I first noticed it in Manhattan during...

“Smart Tariff Navigation: 5 Customer-Focused Tips for Retailers” by Joy Taylor via Total Retail

by admin | May 20, 2025 | Brick & Mortar, Governmental Affairs, News, Predictions, Retail Economy, Retail Strategy, Tariffs

Credit: Getty Images by MoMo Productions Retail is experiencing a spending surge as consumers shop ahead of the looming tariff enactment dates. While this provides a welcome sales boost, retailers need to prepare for potential spending slowdowns that will occur should...

“75 Things Retail Employees Can Do When They’re Not Busy” by Bob Phibbs via The Retail Doctor Blog

by admin | May 12, 2025 | Brick & Mortar, HR, Resources, Retail Strategy, Sales Training

Your payroll is still running even when the floor is empty. Here’s how to make every minute count. Originally, I shared just 50 of these ideas. The response was so strong, I decided recently to expand it. Now there are 75 ways your employees can stay sharp,...

“Opinion: Surf Shop Day Highlights Importance of Shops in Surf Culture” by Vipe Desai and Mike Vavak via Shop Eat Surf X Outdoor

by admin | May 10, 2025 | BRA Community Partners, Brick & Mortar, Community, Industry, News, Opinion, Surf

Retailers showing support for the upcoming Surf Shop Day on May 17. Photos courtesy of SIMA. Surf Shop Day came from a casual chat between Mike Vavak, founder of Building The Revolution, and a friend. The two started brainstorming about a surf alternative to...

“HOW WILL TARIFFS AFFECT THE SKATE INDUSTRY?” by Ian Michna via Jenkem Mag

by admin | May 6, 2025 | Brick & Mortar, Industry, News, Retail Economy, Skateboard, Tariffs

There’s been a lot of speculation about the exact effects of the latest tariff (145%) on Chinese goods. And while we’re sure every at-home economist likely has a few valid points, we wanted to hear directly from the people actually making and selling skateboards about...