Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Congress reintroduces credit card legislation with additional bipartisan support” by Katishi Maki via Retail Brew

by admin | Jun 10, 2023 | Brick & Mortar, Credit Card Processing, Get Paid, Governmental Affairs, News, Resources

Francis Scialabba All right, let’s do this one last time. Congress has reintroduced legislation that could lower fees merchants pay when customers swipe their credit cards. Sen. Dick Durbin (D-IL) and Sen. Roger Marshall (R-Ks) introduced the bill, the...

“Securing America’s Killing Fields” by Arick Wierson via The Robin Report

by admin | May 27, 2023 | Brick & Mortar, News, Retail Crime, Safety and preparedness

It’s gotten to the point that reports about mass shootings are almost a weekly occurrence on the nightly newscasts. Seemingly, no public or even semi-public venue is off-limits nowadays when it comes to this uniquely American form of mass violence. In fact, according...

“Dick’s Sporting Goods to Expand House of Sport Format” by Joe Keenan via Total Retail

by admin | May 25, 2023 | Brick & Mortar, Customer Experience, News, Retail Economy, Retail Strategy

After opening its first three DICK’S House of Sport stores in Rochester, New York; Knoxville, Tennessee; and Minnetonka, Minnesota, DICK’S Sporting Goods plans to add more than 12 new locations in the next two years. DICK’S House...

“Proto Holograms Are Leapfrogging to the Future” by Kate Newlin via The Robin Report

by admin | May 19, 2023 | Brick & Mortar, News, Retail Technologies

I have seen the near future and it is speeding toward us at warp speed. Case in point: When I worked at Faith Popcorn’s BrainReserve, we began by interviewing a radical cross-section of amazing thinkers from academia, business, and entertainment, you name it. We’d ask...

“Surf Shop Day Is Coming May 20th!” by SIMA via Shop Eat Surf

by admin | May 17, 2023 | Brick & Mortar, Community, Customer Loyalty, Event Planning, Holiday, Industry, News, Resources, Surf

Image courtesy of SIMA The SES article and the links below are shared with the express permission from SIMA. “If surfing is religion, then surf shops are the temples of stoke.” Shaun Tomson From the Jersey Shore to La Jolla, Cocoa Beach to Galveston, Nags Head to...

“Halt! 10 Ways of Mastering the Art of Getting Your Retail Employees to Listen” by Bob Phibbs via The Retail Doctor Blog

by admin | May 16, 2023 | Brick & Mortar, Customer Service, Educational Opportunity, HR, News, Resources, Retail Strategy, Sales Training

Honing your listening skills can significantly impact the success of your store.As a trained conductor, I’ve learned the importance of attentive listening, focusing on each individual part and questioning whether what I hear aligns with what’s written on...