Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Take This Simple Test To See How Engaging Your Store Is” by Bob Phibbs via The Retail Doctor Blog

by admin | Apr 23, 2023 | Brick & Mortar, Consumer Behavior, Customer Experience, Customer Service, Resources, Retail Strategy

A lot is written about customer engagement in retail. How retailers are trying to engage shoppers in their brick-and-mortar locations by making the store more like an online experience. And the more information IT departments can gather...

“REI swings to a loss despite record sales in 2022” by Daphne Howland via Retail Dive

by admin | Apr 21, 2023 | Brick & Mortar, Customer Loyalty, Industry, Outdoor, Retail History

Daphne Howland/Retail Dive Dive Brief: REI reached a record $3.9 billion in sales last year, the outdoor co-op retailer said in a financial disclosure Wednesday. The company, which aims to grow to 50 million members, added 1.3 million in 2022,...

“Ten ways to improve sales performance in your retail store” by Bob Phibbs via The Retail Doctor blog

by Doug Works | Apr 16, 2023 | Brick & Mortar, Resources, Retail Strategy, Sales Training

1. Add-Ons are a Great Way to Boost SalesMany retailers find success by offering additional services or add-ons to their customers. For instance, if you own a clothing store, you can offer free alterations on purchased items, gift wrapping, or personal styling...

“Uniqlo’s Parent Company Bets Big on Tiny RFID Chips” by WSJ Staff via Wall Street Journal

by admin | Apr 8, 2023 | Brick & Mortar, News, Retail Strategy, Retail Technologies

PHOTO: VICTOR J. BLUE/BLOOMBERG NEWS Next-generation self-checkout machines are part of a broader effort to improve the supply chain with radio technology, Fast Retailing CIO Takahiro Tambara says At Uniqlo’s Fifth Avenue store in New York, shoppers can checkout...

“How to Thrive in an Ever-Evolving Retail Landscape” by Lise Wilson via Total Retail plus intro to outstanding window graphics vendor who is providing a very special discount for BRA Retail Members

by admin | Apr 5, 2023 | Brick & Mortar, Merchandising, Retail Economy, Retail Strategy

Credit: Getty Images by Hitoshi Yamada The retail industry has undergone a dramatic transformation in the face of factors such as Amazon.com’s dominance and an uncertain post-pandemic landscape. To stay successful, retailers have had to adapt their stores...

“Spring Break Specialty Retail Report from Florida” by Kari Hamanaka via Shop Eat Surf

by admin | Apr 3, 2023 | Brick & Mortar, Holiday, Industry, News, Retail Economy, Retail Strategy, Skateboard, Surf

Quiet Storm in downtown Fort Lauderdale (top left), inside Island Water Sports (bottom left), and the board room at Nomad Surf Shop (right). Photo by SES. Florida specialty surf and skate shops will see one more big push of traffic flowing through their doors in the...