Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Uber adds store pickup, reindeer robot delivery for the holidays” by Erin Cabrey via Retail Brew

by admin | Dec 8, 2023 | Brick & Mortar, E-Commerce, News, Retail Technologies, Returns

Image courtesy of Uber The new service grows Uber’s reach beyond the delivery and rideshare service’s current retail partners. This week, Uber announced a series of new features to deliver convenience and a little holiday spirit to its consumers. The rideshare and...

“Why Retailers Need AI to Reach the Customer and Outshine the Competition This Holiday Season and Beyond” by Cynthia Sener via Total Retail Report

by admin | Dec 4, 2023 | Artificial Intelligence / CHAT GPT, E-Commerce, News, Retail Strategy, Retail Technologies

Credit: iStock.com by Userba011d64_201 This year,  the U.S. experienced a 14 percent decrease in customer loyalty, falling from 79 percent to 68 percent. With inflation still impacting today’s consumer, businesses must become agile and shift how they reach...

“The AR Revolution in Retail Is (Almost) Here by Arick Wierson via the Robin Report

by admin | Nov 30, 2023 | Customer Experience, E-Commerce, m-commerce, News, Opinion, Resources, Retail Technologies

Augmented Reality (AR) is emerging as a game-changing technology in the retail sector with the promise of revolutionizing the way consumers interact with brands and products. AR technology empowers the user to see his or her real-world environment overlaid with...

“2024 Brings Higher Shipping Costs: FedEx and UPS Rates on the Rise” by Jen Deming of BRA Partnership Shipping Program

by admin | Nov 15, 2023 | Associate Members, Brick & Mortar, E-Commerce, News, Resources, Retail Strategy, Returns, Shipping

Get ready for a hit to your shipping budget in 2024 as FedEx and UPS plan to bump up their rates by an average of 5.9%. But don’t be fooled by that number alone. Thanks to various fees and other adjustments, your actual shipping costs will likely rise even...

“3 Ways Merchants Can Use TikTok and Instagram to Increase Holiday Sales” by Liam Gerada via Total Retail

by admin | Nov 9, 2023 | E-Commerce, Resources, Retail Technologies, Social Commerce, Social Media

Social media platforms like TikTok and Instagram are making strides with online shopping as new features become available. For example, TikTok Shop provides consumers easy access to purchase products directly through the application. As we head into the holiday...

“Unraveling the Illusion: The Hidden Costs and Dilemmas of ‘Free Shipping’ in E-Commerce” by Mike Robinson via Total Retail

by admin | Oct 16, 2023 | Brick & Mortar, E-Commerce, Resources, Retail Strategy, Shipping

Credit: Getty Images by asbe All of us are familiar with the phrase, “Nothing in life is free,” (including lunch), but this sentiment truly resonates when examining the intricacies of free shipping in e-commerce. What if we changed the script on free...