by admin | Oct 14, 2021 | Corona Virus, Educational Opportunity, HR, Resources, Retail Strategy
Retailers and consumers alike had just started to feel hopeful about a post-pandemic future a mere few weeks ago. However, with the COVID-19 Delta variant quickly becoming a concern, retailers across the country have made the move to reinstate mask mandates...
by admin | Oct 3, 2021 | HR, Resources, Retail Strategy
For years we’ve heard that employee expenses are driving retail profit margins down; as a result, labor hours were cut. That meant shoppers were more likely not to see anyone working in a store, that they most likely would have to wait for assistance, and...
by admin | Sep 23, 2021 | HR, Retail Strategy
Editor’s note: The following is a guest post from David Ritter, a managing director, and Conor Gaffney, an associate in the consumer and retail group, at global professional services firm Alvarez and Marsal. They can be reached...
by admin | Sep 5, 2021 | HR, Resources, Retail Strategy
How to motivate retail employees … It’s a subject retailers routinely ask about. My answer is always the same: You don’t. That might sound strange coming from a motivational speaker, so let me explain. You can try to motivate a retail employee with...
by admin | Aug 18, 2021 | HR, Retail Strategy
The dust from the pandemic is finally settling, but a new storm is gathering for employers. U.S. quit rates are higher than ever, with an eye-popping 95 percent of workers saying they’re considering changing jobs. If 2020 was full of talk about...
by admin | Jul 27, 2021 | HR, Resources, Retail Strategy
Customers go online to buy – frequently replacement purchases – but go to stores to discover. That moment of discovery needs to be crafted, trained, and rewarded because customers respond to a human trusted advisor more deeply than to any...
