Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Shopping for Relevance: How Retailers Can Increase Sales” by Bob Phibbs via The Retail Doctor Blog

by admin | Feb 20, 2023 | HR, Resources, Retail Strategy

With the rise of online shopping, retailers have to work harder than ever to attract and retain customers. Contrary to the old saw, shoppers only care about price; what shoppers are really looking for is relevance. Shoppers often find relevance in...

“Is it time for retailers to pay their managers OT?” by Tom Ryan via Retail Wire

by admin | Feb 5, 2023 | Brick & Mortar, HR, Retail Strategy

Photo: Getty Images/FG Trade A university study concludes businesses, including many retailers, are increasingly giving workers promotions with “fabricated” managerial titles but no wage upgrade to avoid paying them overtime wages. Researchers from Harvard...

“5 Reasons Why Apathetic Employees Are Risky Business plus Corrective Strategies to address the problem” by Bob Phibbs via The Retail Doctor Blog

by admin | Feb 4, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

An unmotivated employee can be a real headache for any retail store. Worse, instead of helping you build sales, they can lead to sales decreases. Not only are they unproductive, but their lack of enthusiasm rubs off on the rest of your team, leading to decreased...

“Is it time for retailers to radically rethink their business models?” by Patricia Vekich Waldron via Retail Wire

by admin | Jan 28, 2023 | Brick & Mortar, Customer Loyalty, Customer Service, HR, Predictions, Resources, Retail Strategy, Retail Technologies

The business models of many retail businesses have been unsustainable for years and all it took was the pandemic to make that undeniably clear. Pandemic and post-pandemic complications have caused many businesses to experience “inefficiencies, stress and fatigue,”...

“The 12 Worst Excuses for Not Training Retail Employees” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 23, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

Most CEOs, owners, and managers of retail stores understand that employee training is a key factor in improving customer service, increasing sales, and reducing turnover. Unfortunately, many retailers are still reluctant to invest the time and resources needed to...

“7 Essential Retail Manager Skills Your Store Needs To Succeed” by Bob Phibbs via The Retail Doctor Blog

by admin | Jan 15, 2023 | Brick & Mortar, HR, Resources, Retail Strategy

What retail manager skills does your store need to succeed? Managers need a host of interpersonal skills to execute a management plan and help retail stores boost sales. One thing that can compromise a store is that most retailers promote from within, and while that...