Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“AI Agents Buy Sight Unseen. Salespeople Keep You Off the Wrong One” by Bob Phibbs via The Retail Doctor

by admin | Jun 29, 2026 | Artificial Intelligence / CHAT GPT, Brick & Mortar, News, Opinion, Resources, Retail Strategy, Sales Training

What an AI shopping agent actually does At Google’s I/O event, the company announced Universal Cart. Here is what it does, in plain terms. An AI agent is not a search box. It is a runner you send out. You tell it what you want, set a budget, and it goes shopping...

“Pharrell Just Made Surf the Coolest Thing in Paris. Surf Industry Leaders Weigh In.” by Tiffany Montgomery via SES Outdoor

by admin | Jun 26, 2026 | Apparel /Fashion, News, Opinion, Story Telling, Surf

Photos courtesy of Louis Vuitton. Pharrell Just Made Surf the Coolest Thing in Paris. Surf Industry Leaders Weigh In. SESO asked Pat Tenore of Tenore, Ryan Hitzel of Roark, Evan Slater of Sun Bum, Candy Harris of Unlisted Brand Lab, Ryan Mangan of Quiksilver and...

“Is Using Cash Cringe to Gen Z?” by YPulse via The Robin Report

by admin | Jun 18, 2026 | Brick & Mortar, Customer Experience, Get Paid, News, Opinion, Predictions

Has Gen Z really made using cash cringe? Recent headlines definitely make it sound that way. Cash App recently reported that over half of Gen Z only use cash as a “last resort,” and nearly a third say people who pay with cash are “out of touch.”...

“A SIT DOWN WITH DOUG WORKS (BRA Executive Director) at CARV EXPO” by Berto via Frank 151

by admin | Jun 16, 2026 | Brick & Mortar, Industry, News, Opinion, Resources, Retail Strategy, Trade Shows

Trade shows are an integral part of the industry. Any industry. At their core, they are about brands meeting and greeting retailers in a structured environment. That’s what it’s all about, isn’t it? The problem, especially in this decade, has been the disconnect...

“The State of Stores” by RB Staff via Retail Brew

by admin | Jun 13, 2026 | Brick & Mortar, Customer Experience, News, Opinion, Predictions, Retail Economy

The death of the physical store was exaggerated. Nearly 78% of retailers report moderate or significant in-store investment, and with more than 5,000 store openings forecast for 2026 (Coresight Research), this isn’t a boom. It’s a recalibration. What’s...

“CARV Expo Returns Bigger in Year Two” by Evan Shoda via CE Blog

by admin | Jun 8, 2026 | Brick & Mortar, Industry, News, Resources, Skateboard, Surf, Trade Shows

More brands on the floor and more buyers in the room as the West Coast’s only surf, action sports, outdoor adventure, and coastal lifestyle trade show builds on its San Diego debut. ALPHARETTA, GA — June 4, 2026 — CARV Expo wrapped its second edition at the San Diego...