by admin | Jun 13, 2026 | Brick & Mortar, Industry, News, Opinion, Resources, Retail Strategy, Trade Shows
Trade shows are an integral part of the industry. Any industry. At their core, they are about brands meeting and greeting retailers in a structured environment. That’s what it’s all about, isn’t it? The problem, especially in this decade, has been the disconnect...
by admin | Jun 6, 2026 | Industry, Legends, News, Opinion, Rest In Peace, Skateboard
Digital collage features screenshots from Transworld Skateboarding’s Modus Operandi Marc Johnson, a father, friend, mentor to many, and one of skateboarding’s most talented, creative, and influential practitioners, as well as one of its most unique and...
by admin | Jun 2, 2026 | Brick & Mortar, Customer Experience, News, Opinion, Predictions, Retail Economy
The death of the physical store was exaggerated. Nearly 78% of retailers report moderate or significant in-store investment, and with more than 5,000 store openings forecast for 2026 (Coresight Research), this isn’t a boom. It’s a recalibration. What’s...
by admin | May 26, 2026 | Clearance Sales / Discounting, HR, News, Opinion, Resources, Retail Strategy, Sales Training
Why retail owners and CEOs can’t take more money out of their business – and how a waiting culture is the cause. Why can’t I take more money out of my business? That question lands differently depending on where you sit. If you own one store,...
by admin | May 18, 2026 | Customer Experience, Debate, Insurance, News, Opinion, Outdoor, Surf, Tourism
The Wavegarden pool under construction at DSRT SURF in Palm Springs, California. Photo: Wavegarden It feels like a lifetime ago that Kelly Slater unveiled his clandestine wave pool project in the Central California farmland. It’s been a little over a decade since...
by admin | May 15, 2026 | Artificial Intelligence / CHAT GPT, News
Credit: Getty Images by Paper Boat Creative Retail has always been a human-centered business. Every sale, return, upsell and resolution depends on an employee’s ability to read emotion, respond appropriately, and guide a customer through an experience that feels both...