by admin | Nov 30, 2023 | Customer Experience, E-Commerce, m-commerce, News, Opinion, Resources, Retail Technologies
Augmented Reality (AR) is emerging as a game-changing technology in the retail sector with the promise of revolutionizing the way consumers interact with brands and products. AR technology empowers the user to see his or her real-world environment overlaid with...
by admin | Nov 26, 2023 | Customer Loyalty, News
Credit: iStock.com by PeopleImages In the commercial innovation workshops I lead around the globe, there are many strategies that clients and customers want to cover. However, without fail, I always get asked what can be done to improve customer loyalty. ...
by admin | Nov 23, 2023 | Apparel /Fashion, Brick & Mortar, Holiday, News, Predictions, Retail Economy, Retail Strategy
PHOTO BY PARKER BURCHFIELD ON UNSPLASH In the past year, apparel retailers such as Gap Inc. and Urban Outfitters battled an inventory surplus, forcing them to heavily discount items. This summer, they reported smoother sales, considerably reducing the need for...
by admin | Nov 19, 2023 | News, Point of Sale, Resources, Retail Technologies
RICS POS and Inventory Management solution just released another new app: RICS>Scan. RICS>Scan is a powerful software solution that enables users to scan inventory quickly and accurately with an iPhone or Android device. It can be downloaded to multiple phones...
by admin | Nov 15, 2023 | Associate Members, Brick & Mortar, E-Commerce, News, Resources, Retail Strategy, Returns, Shipping
Get ready for a hit to your shipping budget in 2024 as FedEx and UPS plan to bump up their rates by an average of 5.9%. But don’t be fooled by that number alone. Thanks to various fees and other adjustments, your actual shipping costs will likely rise even...
by admin | Nov 13, 2023 | Holiday, News, Retail Economy, Retail Strategy
This shopping season isn’t likely to be like last year, or the year before, or the year before that, experts say. Holiday shoppers in Boston’s Downtown Crossing shopping district. This season retailers will be contending with yet another new set of...