Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“Create Your Own Trending Reels Audio on Instagram” by Maddie Goode via Crystal Media Blog post

by admin | Jun 15, 2023 | Educational Opportunity, Resources, Retail Strategy, Retail Technologies, Social Media

Instagram Reels has become a popular platform for businesses, but many face challenges when it comes to using audio effectively. Currently, there are two types of audio available on Instagram: “Original Audio,” which refers to audio uploaded from a video...

“Will Customers Shop Somewhere Else If Retailers Charge For Returns?” by George Anderson plus 40 Retail Experts Weigh In via Retail Dive

by admin | Jun 1, 2023 | Apparel /Fashion, Customer Loyalty, Customer Service, Debate, E-Commerce, Retail Strategy, Returns

New research suggests that retailers should think twice before charging customers for returning online purchases. Eighty-seven percent of shoppers in a survey of 9,286 adults in the U.S. by PowerReviews said they “would be at least a little likely to stop...

“After last year’s inventory tidal wave, where do retailers go from here?” by Ben Unglesbee via Retail Dive

by admin | May 26, 2023 | Inventory Management, Resources, Retail Strategy

Bare shelves are still a recent memory, but many are learning to live on leaner inventories after overstocking in 2022. Nothing for retail inventory planners has been easy over the past three years. After the shortages of 2020 and 2021, the industry spent the past...

“Dick’s Sporting Goods to Expand House of Sport Format” by Joe Keenan via Total Retail

by admin | May 25, 2023 | Brick & Mortar, Customer Experience, News, Retail Economy, Retail Strategy

After opening its first three DICK’S House of Sport stores in Rochester, New York; Knoxville, Tennessee; and Minnetonka, Minnesota, DICK’S Sporting Goods plans to add more than 12 new locations in the next two years. DICK’S House...

“Halt! 10 Ways of Mastering the Art of Getting Your Retail Employees to Listen” by Bob Phibbs via The Retail Doctor Blog

by admin | May 16, 2023 | Brick & Mortar, Customer Service, Educational Opportunity, HR, News, Resources, Retail Strategy, Sales Training

Honing your listening skills can significantly impact the success of your store.As a trained conductor, I’ve learned the importance of attentive listening, focusing on each individual part and questioning whether what I hear aligns with what’s written on...

“Is Livestream Shopping Ready to Shift Into High Gear?” by George Anderson plus nearly 20 retail experts weighing in on this topic via Retail Wire

by admin | May 14, 2023 | Community, Debate, Opinion, Resources, Retail Strategy, Social Commerce, Social Media

TikTok appears to be pumping the brakes on its U.S. livestreaming plans while retailers and platforms, including Amazon.com, Poshmark, Qurate, Shein and Walmart, are stepping on the gas. So is livestreaming ready to roll in America or not? A Wall Street...