Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“7 Essential Retail Manager Skills Your Store Needs To Succeed” by Bob Phibbs via The Retail Doctor Blog

by admin | Oct 23, 2022 | Brick & Mortar, Customer Service, HR, Resources, Retail Strategy

What retail manager skills does your store need to succeed? Managers need a host of interpersonal skills to execute a management plan and help retail stores boost sales. One thing that can compromise a store is that most retailers promote from within, and while that...

“Outdoor Retailers Give Customers Their Expertise for Free. Should They? – Here’s how shops can monetize non-paying customers who just want free information” by David Gladish via Outside Business Journal

by admin | Oct 22, 2022 | Customer Loyalty, Customer Service, Industry, Outdoor, Retail Strategy

Photo: Nikola Stojadinovic/Getty If you’ve ever worked in outdoor retail, you are probably all too familiar with a particular customer. They come in, use up your time and expertise to gain product knowledge and find the proper fit, subtly (or not so subtly) take a...

“Tips to Help Retailers Hire for the Holidays” by Brian Brinkley via Total Retail

by admin | Oct 18, 2022 | Brick & Mortar, HR, Retail Strategy

Retailers should be preparing for peak season hiring as the holidays are just two months away. Since many retailers have struggled to fill open positions over the past year and a half, the thought of hiring enough seasonal help could be frightful, rather than...

“Retailers Are you Blaming the Customer or Selling the Experience?” by Bob Phibbs via The Retail Doctor Blog

by admin | Oct 17, 2022 | Customer Service, Resources, Retail Strategy

I love checking out art museums on vacation. I usually meet the docent because I stand too close to the artwork and get an occasional “Step back, sir.” Art museums are sterile and quiet with people glaring at you, protecting the art. Music stores and other retail...

“TikTok’s latest ad product rollout aims to make creators’ (and advertisers’) lives easier — for the most part” by Krystal Scanlon via Digiday

by admin | Oct 15, 2022 | Community, E-Commerce, m-commerce, News, Resources, Retail Strategy, Retail Technologies, Social Commerce, Social Media

Creators are having a hard time right now: canceled deals, stretched payment terms, even revenue shake ups from the platforms. It’s tough times for anyone in the content-making business. But it doesn’t have to be, according to TikTok. Or more to the point, it won’t be...

“What September’s retail sales mean for the holidays” by Daphne Howland via Retail Dive

by admin | Oct 14, 2022 | Brick & Mortar, Holiday, News, Predictions, Retail Strategy

Elenathewise via Getty Images Consumers are spending and shopping early, but inflation is still squeezing their budgets. Retailers have their work cut out for them this season. All year, inflation, plus late-pandemic changes in how people work and play, has skewed...