by admin | Oct 5, 2022 | Brick & Mortar, Retail Strategy, Retail Technologies
Credit: Getty Images by EXTREME-PHOTOGRAPHER Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement. When customers need assistance, they expect fast,...
by admin | Oct 4, 2022 | Brick & Mortar, Holiday, HR, News, Outdoor, Retail Strategy
On Oct. 4, 2022, REI announced a commitment to shutting its stores every year on Black Friday in favor of time spent outside. Courtesy of REI Dive Brief: After seven years of closing its doors on Black Friday, REI is making the tradition permanent, the...
by admin | Oct 2, 2022 | Brick & Mortar, Holiday, Retail Strategy, Seasonal Products
Why do retailers put out Christmas merchandise before Halloween? Because customers buy it. It’s that time of the year … Time for the leaves to change and drop… Corn mazes to sprout up… Pumpkin spice lattes… and the perennial...
by admin | Oct 1, 2022 | Brick & Mortar, Retail Strategy
Brick-and-mortar retailers must never lose sight of what the average customer wants. Keeping tabs on shoppers’ most pressing needs is, more than anything else, the recipe for success. Based on Raydiant’s State of Consumer Behavior 2022 report, there are three...
by admin | Sep 28, 2022 | Brick & Mortar, Holiday, HR, Predictions, Retail History, Retail Strategy
Hiroko Masuike / Stringer via Getty Images The backdrop of this holiday season looks quite different than last year’s. While many consumers have adopted a sense of pre-pandemic normalcy with in-store shopping, inflation has largely hampered the...
by admin | Sep 25, 2022 | HR, Resources, Retail Strategy, Retail Technologies
Facing unprecedented and challenging market disruptions, forward-thinking small business owners are turning to technology to maximize productivity and profits. What’s more, investments in the right technology can elevate the overall shopper experience, even when there...