Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“9 Ways To Increase Employee Retention In Your Retail Store” by Bob Phibbs via The Retail Doctor blog

by admin | Oct 9, 2022 | Brick & Mortar, HR, Resources, Retail Strategy

When employees leave – either because you fired them or they quit by choice, their absence leaves a hole. Retailers hate holes… in merchandise, displays, and schedules. The more employee turnover you have, the more holes you have to deal with, and the more costly it...

“An ‘Old’ Technology Just Might Help Retailers Battle the Labor Shortage” by Kimberley Dobny via Total Retail

by admin | Oct 5, 2022 | Brick & Mortar, Retail Strategy, Retail Technologies

Credit: Getty Images by EXTREME-PHOTOGRAPHER Frontline employees are vital to a retailer’s operation. The quality of a customer’s experience is directly related to the level of employee engagement.  When customers need assistance, they expect fast,...

“REI commits to closing stores on Black Friday forever” by Cara Salpini via Retail Dive

by admin | Oct 4, 2022 | Brick & Mortar, Holiday, HR, News, Outdoor, Retail Strategy

On Oct. 4, 2022, REI announced a commitment to shutting its stores every year on Black Friday in favor of time spent outside. Courtesy of REI Dive Brief: After seven years of closing its doors on Black Friday, REI is making the tradition permanent, the...

“Why Retailers Should Display Christmas Merchandise Before Halloween” by Bob Phibbs via The Retail Doctor Blog

by admin | Oct 2, 2022 | Brick & Mortar, Holiday, Retail Strategy, Seasonal Products

Why do retailers put out Christmas merchandise before Halloween? Because customers buy it. It’s that time of the year … Time for the leaves to change and drop… Corn mazes to sprout up… Pumpkin spice lattes… and the perennial...

“3 Pillars of a Great In-Store Experience” by Bobby Marhamat via Total Retail

by admin | Oct 1, 2022 | Brick & Mortar, Retail Strategy

Brick-and-mortar retailers must never lose sight of what the average customer wants. Keeping tabs on shoppers’ most pressing needs is, more than anything else, the recipe for success. Based on Raydiant’s State of Consumer Behavior 2022 report, there are three...

“How retailers are hiring for the holidays in 2022 – In preparation for demand, some companies are staffing for the season similarly to 2021 while others are reducing their efforts.” by Staff via Retail Dive

by admin | Sep 28, 2022 | Brick & Mortar, Holiday, HR, Predictions, Retail History, Retail Strategy

Hiroko Masuike / Stringer via Getty Images The backdrop of this holiday season looks quite different than last year’s. While many consumers have adopted a sense of pre-pandemic normalcy with in-store shopping, inflation has largely hampered the...