Below you will find helpful and relevant articles that we carefully curate for the benefit of our B.R.A. Retail Members almost every day. Be sure to scroll through the most recent article or use the Search/Lookup feature to find topics and keywords related to articles that may help you to lower costs, increase margins or create more remarkable customer experiences.

“7 Critical Tips for Specialty Retailers in the Amazon Era” by Bob Phibbs via The Retail Doctor blog

by admin | Mar 20, 2022 | Resources, Retail Strategy

Before I share how specialty retailers can survive and thrive, a question… Have you ever played Jenga? It’s a game where players take turns removing one block at a time from a tower constructed of 54 blocks. Each block removed from the bottom is then placed on...

“How BNPL Can Become Too Much of a Good Thing for Retailers” by Eleanor Ritchie via Total Retail

by admin | Mar 19, 2022 | E-Commerce, Internet, Retail Strategy, Retail Technologies

Credit: Getty Images by Suppasit Chukittikun Buy now, pay later (BNPL), a modern answer to retail layaway, is having a moment as a key payment option for online shoppers. It’s simultaneously soaring in popularity and finding that celebrity inevitably...

“3 Ways Retailers Can Reshape Their Digital Experience” by Jasmine Guthman via Total Retail

by admin | Mar 16, 2022 | E-Commerce, Internet, Resources, Retail Strategy, Retail Technologies

Credit: Getty Images by the_burtons Retailers and e-commerce players struggled with everything 2021 had to offer, from supply chain issues, delayed inventory, empty shelves, and a scarcity of talent. Based on close work alongside e-commerce and retailers and market...

“7 Eye-Openers for How To Hire Good Employees In Retail” by Bob Phibbs via The Retail Doctor Blog plus link to register for Tuesday’s BRA M1 quarterly webinar about staffing and training related solutions

by admin | Mar 13, 2022 | HR, Retail Strategy

Prior to its opening, I was asked to visit a franchise to evaluate the new crew. I discovered the team members were bland, boring, and reticent. None of them were customer-focused. Without that focus, in particular, the store would fail disastrously. When I asked...

“How to Enhance Recruitment and Retention Through Employee Engagement” by Chad Jensen via Total Retail

by admin | Mar 10, 2022 | HR, Resources, Retail Strategy

COVID-19 continued to make its presence known across industries in 2021. While businesses successfully adapted their work environments, many struggled to keep employees engaged, or even retain them, as well as find new employees to hire. Eighty-five percent of...

“Fenty’s New Mall Stores Have a Lot to Teach Us” by Jasmine Glasheen via The Robin Report

by admin | Mar 6, 2022 | News, Retail Strategy, Retail Technologies

Rihanna’s intimates brand, Savage X Fenty, opened its first physical store at Fashion Show Mall in Las Vegas, Nevada in January. Four more locations are scheduled to open in the next few months in Los Angeles, Philadelphia, Washington D.C., and Houston. The...